Suspend when we didn't even connect

[Heisenberg-213978]

Me and my friend got suspended when it didn’t even let us into the game.

[LazyneL-1506]

Failed to Connect to Server (multiple times)

Have been trying to queue comp and qp for days, after 2 games it has started to fail to connect to the server for some reason, and leads me to suspension for 15 minutes, 1 hour, 8 hours, etc i asked my friends and they sometimes also get this problem (this is SG, ASIA server) seems like I’m inside the game as I can type to Match however I will be stuck in lobby with the spinning “connecting to server”