Because the community is overwhelmingly bad.
My SRs as of S19*
Tank: 4051
DPS: 3.7k
Support: 3.6k
*Not played competitively in a while. Hate Double Shield.
The community can have as much of an uproar as they want. They’re predominately lower elo. 70% of the playerbase is sub-Diamond.
I’m above Diamond.
Does that mean you guys shouldn’t be listened to? Absolutely not, of course your feedback should be appreciated. But the game cannot be balanced for that or the higher ranks will be overburdened with balance issues.