Please take a look at this reporting system because I am sick and tired of getting banned from mass false reports.
banned for what?
This isnât related to off-meta.
Then specify?
20char
Yup, happened to me twice already. One of the times I even flexed every game and got banned anyway since people didnât agree with me for various terrible reasons. The point is that there is no verification of reports and anyone can report you for any reason and you will get banned eventually.
how?! i mean, my friend, i played 5000 games, literallyâŠand i didnt even get a warning, yet alone a ban⊠over 5000 games, thats YEARS!!
does that mean iâm doing something wrong, or you are?!
you played what? 200 games? if thatâŠ
dont break the rules, you wont get banned, ez
There really isnât any verification and when you submit a ticket, not only do you have to wait for the response but when you do get a response, itâs an automated response. Iâve maybe had one Game Master actually provide valuable feedback.
Itâs not âbasically throwingâ because you can play whatever hero you want and those people who report people that are playing off-meta heroes just because they are off-meta, are submitting false reports. Like I said, this is not related to off-meta.
Its not throwing whether you like to admit it or not.
Already been confirm by devs that not switching/playing certain heroes is not against the rules. The automatic system however doesnât care neither does the support staff.
Some heroes are hated way more than others, Sym being the most hated.
If certain heroes are only allowed in very niche situations, itâs bad design and they should be disabled in comp.
So what do you propose to replace the automation? They definitely wonât hire a team to deal with reports soâŠ
I have no idea but this whole false-reporting-automated-ban system is depressing.
The responses you get from tickets provide nothing as to what you did wrong so you canât even fix the problem of what you were banned for, which leads to seeing customer support in a negative light of not caring about their customers or even actual ATVI investors who pour time and effor into the game.
Yea Iâve never been banned before either. However if someone says they will ban me and itâs not for a valid reason Iâd usually just reported them for abusing the reporting system. Nothing happened against the person but then again nothing happened against me either.
However only times Iâve received notifications of bannings that I reported people on were related to abusive chat. People may want to make sure they donât say anything that can be considered abusive even as a joke.
They couldnât manually check every report. They get way to many reports for this to be conceivable.
Donât get me wrong, I agree.
Actually edited would rather not give them a reason, think you read it soâŠ
I agree it needs removed but canât see a solution.
Then what is the issue as to providing us, the players, with feedback on what we did wrong in a response on a ticket instead of a copy-paste-dropdown selection?
Basically if you did nothing wrong, blizzard just hides your post and suspends your forum account so you canât bring it up again.
If you did do something wrong then a dev will respond and publicly shame you for a PR stunt and everyone on reddit will celebrate in a âDADDY JEFF ROASTED ANOTHER TROLLâ thread.
Censorship is the best way to keep a community alive. /s
I was banned on my alt account as well for false reports. I play Symmetra in the Diamond rank with a 60% winrate (15 hours on her this season). I was even on my career high a few games before I was suspended. I donât understand why this happens and nothing is being done
Here is an example of what I have to deal with as a Symmetra player:
The text at the bottom of this screenshot was actually a scrolling text I had on my VODs basically saying that I was not throwing, being afk, etc. That I was only playing my favorite hero. And that I was recording this as evidence (not that it did anything to help me, they denied my appeal twice)
The full text read:
NOTICE: I am NOT: throwing, intentionally feeding, disrupting my teammates, spamming, being inactive, griefing or anything that can get me suspended. I am simply playing my favorite hero Symmetra and trying my very best to win. I am recording this as proof of no wrong doing because a lot of people online are being banned simply because people are reporting them for playing Symmetra which is NOT AGAINST THE RULES. I hope I wont ever have to defend myself against a suspension for just playing my favorite hero, but from now on I am going to record all my competitive matches, just in case this happens to me.
The suspension is now over, but this will forever be on my ârecordâ. Even though I did nothing to deserve it.
And what do you think happened to that guy telling everyone to submit that false report? Pretty sure he is violating Gameplay Sabotage.
I can tell you what happened to that guy. Not a damn thing.
Itâs sad. Really sad. This automated reporting system that not only gets people falsely banned but the customer support who just does not care.
It is throwing. Throwing does not have to be intentional, itâs still throwing.
If you are getting MASS reported, that means you pissed off dozens if not hundreds of people.
You probably got what you deserved.