Since Season 14 started, OW keeps crashing in game. I used to have my graphics quality on high/med, but now I have lowered everything to low and it’s still crashing. It’s also running jumpy and I don;t hear the music a lot of times.
The error code is C26A132E-BF9B-406B-999A-BB679BCB32DE
Are you playing on a laptop? In the video settings for the GPU option, make sure the discrete GPU is selected. If you see the same GPU listed twice, you should probably select the GPU that does not have the asterisk. The game is choosing the integrated GPU by default (which it shouldn’t). You can use the performance tab in Task Manager to see which GPU the game is using because one of the GPU will have a higher utilization.
Blizz has been asking for someone to post a DXDiag to help fix the issue so if you can post yours it would help.