They have finally gotten back to me with good news saying they have sent it off to the overwatch team today, after having a ticket open since early December
I was hoping that with todayâs patch weâd be facing a golden weapon, but Blizzard hasnât paid any attention to the problem so far. This is very annoying
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The 5th January Bug Post was released 10 days ago, and yet itâs still ignored by the official post. Itâs impossible that none of the staff saw this post, or was it???
I understand itâs not a âhigh-priority problemâ, and weâve been patient enough to just wait for the fix.
But at least we should be âacknowledgedâ by the Known issues Post, isnât it?
My golden weapons JQ is missing. Bizzard not a fix???
Not only did i loose my gold kiriko but i lost dusk reaper but scrouge Cassidy was added to my inventory and i havenât heard anyone else have this issue on the Halloween update
Same here,
Kiriko golden gun missing for 3 months.
I made 3 tickets to blizzard. the answer on the first 2 tickets was ridiculous.
âwe canât do anything about it, you have to wait, blablaâ they were kinda laughing.
3th ticket i was pretty hard to blizzard. I told them if it wasnât enough to steal overwatch 1, a game we paid for and now the golden guns?
The guy was friendly for the first time. but again the answer was ridiculous "have you posted this in the bug report? cause⊠"
anyway i hope they gonne start doing something about it.
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Still missing my JQ gold weapon. Blizz is crickets as usual.
I missing my Kirikoâs âgolden gunâ ON THIS WEEK FEB 1.
I think it happened after content donloads. Junker Queenâs golden gun are NOT missing, just like other heroes.
yup, still havenât been given my golden kirko gun back. Nor have i been refundedâŠ
please look into this, it feels a little bit unfair.
Me too, I was hoping to get it back with the Season 3 patch but here I am still missing it 
Seeing that there has now been two updates to the âCurrent Issuesâ stickied post since the missing golden weapon(s) bug was âfixedâ with no mention that they are currently looking into it again, Iâd say itâs probably time to just give up hope that this will ever be fixed for all of usâŠ
Itâs infuriating I know, but it looks weâll just have to grind out the comp points again to get our stuff back. Iâm just worried that if I grind out said points and buy the Junker Queen weapon again, whatâs stopping it from being randomly taken away again?
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i just had my kiriko gulden skin taken away for no reason as well.
Still missing Sojourn Gold Gun. Would be nice to see any kind of acknowledgment from Blizzard.
Also lost Junker Queenâs five fingers intro, and maybe some other things I havenât discovered yet 
Why are blizzard ignoring that? im still waiting for them to ACTUALLY fix this bug. if u cant do that, at least, return my purple credits, thats unfair
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Blizzard, Why are you ignoring us? I truly donât understand why are you pushing away your players this wayâŠ
WowâŠ
so this kiriko golden weapon thing is going on for so longâŠ
I bought the golden weapons like 1 week ago and I can equip them, but other people canât see them, nor do they show up at the end screen of a match or highlight, they only are visible for me⊠and a lot of kiriko players are having this issue, maybe also include this in your post? 
Because they still didnât fixed this issue as well.
I hope they will fix this soon, because it is getting really annoyingâŠ
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Yep! Itâs been 4 entire months now, and we receive no response at all :")
Your problem sounds terrible too, best of luck to all of us who are affected.
I used to love this game and its community so much, but now Iâm feeling like losing hope slowly.
I hope it turns around.
I finally hit my peak rank, Iâm more than happy with quitting OW2 and moving back to Apex Legends since the Blizzard developers want to ignore the countless concerns regarding an item people spent months grinding for.
Itâs also funny because when you go to make a technical ticket it recommends this bug report thread as an alternative to reporting⊠WHEN THEY DIDNâT EVEN FIX THE PROBLEM THIS THREAD IS TALKING ABOUT.
I hope they fix these Kiriko golden weapon bugs soon (& the JQ/Soujourn bug).
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uppie uppie! 
They need to let us know they are aware of this!!
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After 4 months, I eventually submitted a ticket to Customer Support, and even though it falls under a completely different department, at least I received a response.
At this point, I am just requesting that Customer Support would forward our message to the Developer Team, at least let us be seen again. Thereâs nothing much the Customer Support side can do.
Frostfenic
Salutations,Thank you kindly for taking the time to reach out to us today. I hope that the day finds you well! âąáŽâą
We have received multiple reports of this issue and can confirm it is not working as intended for some players. Currently, we do not have a workaround or resolution that can be provided. We apologize for any inconvenience while our developers work as quickly as possible to resolve the issue. Please keep in mind Customer Support is not part of the bug report process, we have no information on the status of the investigation and we cannot post update on the forums as that falls under other departments.
If you discover a new issue, please submit a new Bug Report. Blizzard Support - Report a Bug
Note: Bugs submitted in-game do not receive a personal response. Instead, theyâll be directed to the teams responsible for addressing them.
Thanks again for your time and giving me the opportunity to address your issue! Have a great day!
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