Looking to see if there are others out there experiencing the Render Device Lost error before I submit my issue as a possible bug. I didn’t start getting these crashes until the start of Season 6 and it is becoming more and more frequent. I was running Nvidia Driver 531.68 until I experienced it a few times, and then I updated to the most recent driver but it keeps happening. I’m at a bit of a loss on what to do because I don’t have issues with any other games and my hardware is fairly high end. Appreciate any suggestions, thanks.
–Ryzen 5900x, Aorus RTX 3080, 64GB Trident Z 3600Mhz
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I have a similar problem, but I’m assuming it’s due to me having an old graphics card that only has 4 gb of vram 
OW eats like 3GB of VRAM on Ultra graphics. The game’s just badly optimized.
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This happened to me recently, during a comp game. For the first time ever. I play for 6 years since 2017, and I have never experienced this crash. Now I’m afraid to play competitive. What is happening, Blizzard?
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Yep. It happened to me yesterday at the beginning of a comp match, then during a quick play match - I was suspended from comp games for 15 minutes and my next 2 matches have 75% XP penalty. Extremely frustrating.
It’s actually worse, I have lowest settings on everything with my resolution being 1080p and its almost over 4 gb at 3.8 something
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It is happening almost every game for me now. I just went through and reinstalled my Graphics drivers using DDU hoping that would reduce the frequency but nope. Only on this game too. I now have 7 games remaining with a 75% XP penalty because of leaving Quickplay…
Rendering Device Lost errors indicate the GPU is hanging or crashing, which in turns causes the game to crash. They are also referred to as TDR errors (Timeout Detection and Recovery). If you look in your Windows Error Logs you may see LiveKernelEvent errors with P1: 141 which is what TDR errors show up as in Windows.
Make sure that you have done the Rendering Device Lost troubleshooting to start with. Sometimes these crashes can be caused by unstable GPU overclocks, hardware issues between the GPU and motherboard, or power supply issues. If you are unable to resolve the crashes with our troubleshooting in the article you may need to contact the GPU manufacturer to diagnose further.
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Thanks for the suggestions, Jambrix. I have adjusted my TDR to 15s and that still hasn’t eliminated the issue. I am running fairly decent hardware and I am wondering if it is the Battlenet App. This is the only game I have consistent issues with but I have experienced a few crashes playing Starcraft II as well. Games I have on Steam such as MSFS, Ark, Cyberpunk, God of War, Hitman 3 have no issues whatsoever and they are all very demanding games.
At this point, I am not comfortable playing anymore because I am crashing so often that I am constantly getting XP penalties in unranked matches, and Comp games are just out of the question. I’m frustrated because I bought both the Invasion Bundle and Season 6 Battlepass which might be wasted.
Its not the device fault when the game is so horribly optimised. I can count on one hand the number of game crashes I had on OW1. But the number of crashes I have had since OW2 is really huge. The fault lies with the horrible optimisation of this game.
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My game never crashed and I have been playing since the beta in autumn 2015. I have over 2700 hrs in this game. A few days ago I got this exact error. Updated the Nvidia Driver after that and just a few minutes ago it crashed again. For real?
Also having the issue here, have been all season. AMD Radeon RX 5600 XT, Windows 10.
All drivers and OS are up to date, temps indicate no heating issues. No broken files, several reinstalls at this point. This is INCREDIBLY frustrating. the total randomness of the crashes also isn’t helping. I can go a whole day without it happening, I can get three crashes in a row. closing everything hasn’t helped, neither has checking if there’s a missing Windows file (there was not). I intend to contact AMD Monday, but given this ONLY happens with Overwatch I heavily doubt this is a card issue. Any extended advice would be great.
I’ve been noticing a big uptick in people having this issue too, way too many for everyone’s graphics card to be bugged. An actual solution soon would be awesome 
I’m having the same issue with my 7800 xt. I’ve been trying practically everything with no real success and was worried I got a lemon
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You’re probably running a custom profile with undervolting and/or overclocking. Open your adrenalin performance page, find your global settings and click default, doublecheck the game profile as well and make sure it’s on default.
Some operations, even though they aren’t that computationally intensive, can trigger driver crashes if you’re undervolting or overclocking. The GPU doesn’t always have to be at 99% load with 1.42*10^32K temps in order to triger a crash.
Also, disable every single other thing that uses hardware acceleration. You can add a column to your task manager to show GPU engine. There should only be a few things listen in there under the Windows section like desktop window manager, client server and explorer. Anything else, close out of it or kill it. Browser as well.
Unfortunately I’ve tried that as well and I still get random crashes. It also stutters when playing God of War
Cap your frame rates then. There’s little need to go above your refresh rate, assuming you have a 120+ hz monitor; contrary to what youtube and google try to ram down your throat.
Oh and the stutter thing is just kind of an AMD problem right now. Especially in DX11 games.
The frames are capped at 120
Maybe try purging the shader cache then. I’m not on a PC with an AMD card right now, so I can’t remember exactly where it moved to in Adrenalin, but I know there’s a little dropdown arrow in the menu with it and it should say something like “reset shader cache” or something. I want to say it’s under the settings->graphics tab now and then expand the advanced dropdown. It should be all the way at the bottom of the list.
If that doesn’t work, you might need to do a DDU reinstall of the drivers.
I used ddu before installing the amd drivers but it didn’t help, I can’t tell if it’s just 7800 xts in general or a bad one
Probably just an OW2 or driver issue, if I had to take a semi-educated guess. That is if you’re able to throw other games at it and not have them crash. Throw something heavy and open world at it like Cyberpunk or something, play for a bit and see if you get any crashes.
Also, what type of drive is your OW2 installed on? Hopefully it’s on an SSD. I know badly fragmented mechanical drives can trigger TDR crashes in games because the assets end up taking too long to load, so doublecheck the drive type.
Other than that, you’ll probably need to post a DXDIAG report