Random FPS drops since update(s) --> from 170 to 20 (to 170)

Technical Support
1

Today I got an update for Overwatch, automatically installed it. When starting up the game, I played for 5 minutes and boom, my fps suddenly drop to 20 fps. After that, I reboot and everything works fine again (170FPS). Than, middle of the game, FPS go to 20 again and stay there. I played the game out, and in the middle of the game my FPS somehow got to 170, but dropped back in the ending of the game to 20 FPS again. I have all the drivers updates and most standard things are all correct. Already reinstalled the game, but didn’t help. Also, find attached DXDiag file.

Note: The EXACT same issue happened after the previous update about three weeks or so ago. I don’t know what I did (if I did anything at all), but on a good day the game ran smooth and remained smooth (until today, a new update).
I made a topic for that as well, but it sort of solved itself back than somehow…

3 Likes
2

I got the exact same thing happening to me since last patch.
My fps drop after about 5 minutes playing from 300 to 190 or sth… after restarting it is fine until I play another match for a few minutes.

Fun fact:
Training area works fine… it even “resets” the issue and brings the FPS back to normal

I am really happy that I am not alone with this

2 Likes
3

Everything was working fine for me last night I got on today after work and now I get 15-20 fps in low settings where I was 150-200 fps on High settings last night, uninstalled and reinstalled the game, set default in 3d settings in nvidia control panel and even did a clean remove and reinstall of my driver and still having the same issue

i7-10750H
16 gb ram
Geforce 1660ti 6gb graphics card
512 gb SSD
Windows 10 64bit

1 Like
4

Same here. These 2 patches have screwed with my FPS. I’m on an RTX 3080/I9 OC and had a consistent 400 fps on lowest settings, but now I’m going to 220-190 ??

3 Likes
5

I was also having frame rate issues recently and learned it was the nVidia driver I updated just last week. However, there was yet another nVidia update this week, so I think they fixed some problem they made with the last one because it’s running fine now.

1 Like
6

I downgraded my drivers and windows updates and still the same problem occurs. I can try again I guess.

1 Like
7

I have the latest nvidia driver and tested the previous 2 versions as well. Same issue.
After 2-5 minutes there is a drastic fps drop.

It all started with the 2 patches this week. never had problems like this before.

RTX 2080
8700K
16GB Ram
500GB SSD

Frames dropping for about 100 FPS after a few minutes of gaming

4 Likes
8

Glad to know it’s not just me. And it was immediately after these two patches.

1 Like
9

so I rolled back the nvidia driver and windows update like was mentioned and same still getting 20 fps in low settings, this is absolutely crazy.

10

Seems like multiple people are having the same issue here. It is an Overwatch issue I think, because it only occurs here.
I have no clue how to forward this to someone with more expertise, but if someone can that would be awesome. Going to 20 fps makes the game unplayable, while having specs which basically allow you to run it on 180fps or so.

UPDATE: TASK MANAGER SHOWS THAT OVERWATCH THAN SUDDENLY USES 100% OF MY GPU. This compares to around 35% when I have 220 fps lol

1 Like
11

The staff monitoring this forum doesn’t pass on things to developers. Instead, everyone should be adding their DxDiag to look for similarities, but it doesn’t seem to be a widespread problem at this time.

12

hi guys,

I just created my Dxdiag file. How can I attach it to a post ?

13

To add it to your reply here:

  1. Open the text file and copy all of the text.
  2. Paste the text in your reply.
  3. Highlight the pasted text and click </> on the post editor.

If your DxDiag does not fit in one message DO NOT shorten it. Instead, post it on Pastebin.com and provide the link to it, or the hash code (the numbers/letters after the .com) in your reply.

14

Thank you !
Here we go:

https://pastebin.com/embed_js/3NMFKVG6

15

Here you go!

Again, today I noted that my CPU get’s 100% loaded on Overwatch when I drop down in frames. No thermal issues at all.

16

There are no errors related to Overwatch in your report. Instead, there are several crashes from the GPU. It doesn’t say what’s causing them. If you run an MSInfo, export it, and check the error section at the very bottom, you’ll probably find the app(s) causing it. My best is on Razer Chroma/Synapse.

Ereignisname: LiveKernelEvent
Antwort: Nicht verfĂźgbar
CAB-Datei-ID: 0

Problemsignatur:
P1: 141

17

The same situation, no errors for Overwatch. Lots of errors from Windows (go manually check for updates), and one from iCUE (possibly crashing). Same advice as above, check out the MSInfo for major errors.

18

Thank you for checking the file(s) and giving advice. I really apprechaite it !
I checked the MSinfo and went though all errors.
You were right about the Chroma / Synapse and several windows defender errors.
I got rid of most of them, eventhough I know they existed before the actual problem with overwatch occurred. Did not solve my problem.

I would like to emphasize that I played overwatch without any problems for several weeks without doing any changes to my setup (udpates, installs etc.)
And for the last years it ran smoothly and very stable.

I just find it odd that this all started the moment I installed the update on the 18th.
Also, I checked several other games (warzone, Apex, Lol, Valorant and they all run smoothly and stable as always)

Again, I really appreciate your help on this. I think I just have to hope that this will somehow be fixed in one of the coming patches.

19

I sincerely do not know if this fixed the problem, but I adjusted two things and somehow my OW runs completely smooth 170 fps again:

  • I started GeForce Experience and pressed ‘run Overwatch’. Also, I think I optimized settings in there. I also have it open in the background, idk if this does anything but still lol.
  • I also have a button on my MSI G66 stealth laptop to make my fans blow maximum. I use this during the game. Not that I have had any thermal issues at all before the FPS drop, but idk now it runs completely smooth (and on 58 degrees lol).

Again, I don’t know whether the first or the second, or perhaps none of the above, fixed the issue, but I am able to play again. Perhaps try these two things out.

20

Hi, i dont wanna open a new thread but i have the same problem!
I have a GTX 1080ti with 11GB and I installed nvidia driver vers. 466.47.
My overwatch fps are stuttering, not always but there is a huge jumping and i never experienced this before! I dont know if it’s your last patch, i dont know if there is some problem in those new nvida drivers but, I m gonna rollback my old drivers until you Blizzard or Nvidia fix this problem! It’s literally unplayable lol