As someone with over 200 hours on Mercy, I both love and hate her and I believe A LOT of Mercy mains on these forums are probably in the same boat as me. This will have some length to it, so the tldr is at the bottom.
I began playing competitive seriously in Season 4. Coming from a healing background in MMOs, I mained support role. I quickly realized 2 things:
- Mercy is most viable support.
- People play competitive to win.
So, putting 1 and 2 together, I begin playing Mercy in an attempt to win. Zero, absolutely ZERO regard for whether sheâs considered âhigh-skillâ and no possible way to foresee the consequences of being a Mercy main.
Let me repeat that: When I began playing Mercy, I had no idea what the outcome would be.
Over the next three seasons Iâd climb from high-silver, to mid-diamond, racking up hundreds of hours on her, but simultaneously and unknowingly also condemning myself to the predicament I (and I can only assume a lot of other Mercy mains) now find myself in:
- Those who play her are largely disrespected on these forums.
- She is VERY necessary to win. (Not required, but very necessary.)
- Her kit truly is not transferable thus I cannot perform at my SR with other heroes.
- It would take more time than Iâm willing to devote to QP to become as impactful with a damage character as I am with Mercy. (I realize this is a decision that falls on me, but I do not enjoy QP and so cannot justify devoting that kind of time to it.)
Until recently, hidden profiles werenât a thing. If a Mercy main were to even consider playing a different hero in competitive, odds are youâre getting a message or chat either demanding or requesting you to play Mercy.
As a team player who wants to win the competitive game, who am I to say no? I know our best odds at victory lie in me playing Mercy. But as most Mercy mains know, itâs generally a thankless job.
And then a Mercy main visits these forums and the same community that was just demanding you play said hero, criticizes and berates you for it.
I truly believe Blizz needs to rework Mercy (again) to increase the viability of the other supports and make her kit seemingly âhigher-skill.â
TL;DR: Mercy is the most demanded yet most hated hero in the game - players demand a Mercy on their team yet they shame that same hero. She has an inherently flawed kit the condemns the user to both âlow-skillâ flaming as well as no flexibility in hero choice. Blizzard does in-fact need to reevaluate her.