Hi folks, we’ve been looking into the issue of folks claiming and not receiving their drops several hours later. As soon as I have more information I’ll share it
In the meantime, please follow WyomingMyst’s instructions above if you haven’t already. We’ve seen more than a few anecdotal reports (not enough for me to officially state it as a fix) that refreshing your connection between your Blizzard and Twitch accounts nets positive results