Here is my previous post about this.
Some updates. (Here is most of the ticket i submitted)
These are the things that have been done, on top of following ALL troubleshooting guides provided.
Restarting the computer, resetting all settings, rebinding keys, trying different mouses/keyboards, uninstalling and reinstalling, scanning and repairing, removing all overlays, reinstalled all mouse drivers, and checked all game files, reached out to a game IT specialist, and posted on the bug report forum several times.
The issue still is, I cannot use my primary, or secondary fire with mouse left or right click. I can rebind them to random keys on the keyboard, and they work. But, you cannot play like that. The buttons on my mouse all still work in the menus, and outside of the game. In the practice range I cannot attack, but I can still use my ping and my melee button that are on the mouse. In the settings, everything is bound correctly, in both the general hero’s settings as well as each individual hero. Also noted that the icons for the mouse abilities on the U.I. are also missing. (I have screen shots)
I have seen several other reports around the web from others who are experiencing something similar.
Update two
Uninstalled and installed through steam, still the same.
Update three
Now have logged in to three different computers and have the same outcome. Other people can log in and play with no issues on the same device.
This all happened AFTER I paid for the battle pass, which hopefully I can get refunded, since I can’t participate.