grinded to get to top 500 after 150 hours n I didn’t get what I played for
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You need a phone number linked to your account. Other than that I don’t know, contact support? I can’t even log in I just get an endless “in queue: 199 players ahead of you” 
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I have missing rank rewards too… You’re not alone. Surely they will fix it this time :clueless:
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Linking my post in case you’d like to read more about this issue: Season 36 Missing Top 500 Rewards. I put your thread under Missing Top 500 Rewards (Season 1).