Hey, hello!
We are currently seeing crashes with newer AMD drivers and RX 5700 XT video cards in many of our games. I am unsure what settings/changes are causing these crashes, but rolling back to an older driver seems to be resolving the crashes.
Hey guys,
I submitted a ticket for problem I’ve been having for almost a month and the GM’s said post this over to forums to see if others are having the same problem. The GM’s and I went over several troubleshooting steps for weeks now and narrowed it down to one thing.
For those using AMD Radeon graphics card and are having issues with crashes, I think I found the source. Its the actual Radeon software that’s causing the crashes (Radeonsoftware.exe).
The TL:DR is the fixed is use the lates…
Here is a link to that driver: https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-11-1
It may also be related to the recent issue WoW had with the newer drivers if you want to try troubleshooting the driver you currently have installed:
Support
Technical Support
Thanks, Earendil! Main concern that I have is the 19.12.2 drivers on here, we’ve seen some reports of this causing freezing/beeping issues due to the Radeon Chill. Disabling Radeon Chill is an option. If it continues, try rolling back the drivers...
Please let us know the results.
