My Career Profile still shows 0 competitive time

same exact thing is happening to me. i have spent hours in comp on my pc but my stats never went up, played one game on my switch and they updated. for some reason is only acknowledging my nintendo switch comp stats but not my pc.

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Jumping in and concurring with all of the above. My PC career profile is not updating whatsoever but on console, it updates accurately.

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When they announced that cross-progression was coming, I expected that “platform” would be a drop-down option like “game mode” and “competitive season”. It feels like they shoe-horned cross-progression stats into a career profile designed for a single platform and made kind of a mess of it.

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That’s exactly it. I dared to play a comp game on PC and now I can’t see sh*t from my console stats. We need a drop down menu.

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Ridiculous and irresponsible from this big company. There shouldn’t be a reason why they haven’t fixed this issue. 1500+ hours still missing and ive played since ow1 beta. I’m still dealing with 3 bugs but they make sure to update the shop so they can get their money.

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Almost half a year has passed since launch and career profiles, end of season rewards, and Top 500 rewards have yet to be fixed. For a company this large and profitable, this is just a disgrace. A link to my post in case you’d like to read more about this issue: Comprehensive Thread Of All Top 500/Competitive Bugs. I put your thread under: Incorrect Competitive Career Statistics Page. Any help in spreading the word about this megathread and other related threads would be greatly appreciated.

I echo all of your sentiments.

Anyone have any idea when the next patch is due to drop? I still hold (perhaps misplaced) hope…

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Assuming all seasons continue to be exactly 9 weeks, Season 4 will drop on April 11.

Glad to see I’m not the only one experiencing the career profile bug. Been a constant problem since ow2 release.

I do play on both xbox and PC so I think mine may be a little different. My console stats are definitely not updating (rank is though). The only heroes it shows I’ve played are tanks which I have on PC. I’ve exclusively played damage so far on console though. The wins for each role are incorrect as well. I think it may actually be showing my PC stats on my console profile, though I don’t even think those are accurate. Hard to tell.

Plenty of other bugs or missing features I’m noticing too (no highlight save feature, stuck in loading screen for comp games, voice lines/emotes not selecting correctly, etc).

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Commented before, but wanted to comment again to say that mine is also still wrong. They’re updating, but I’ve lost some hours on various heroes.
I have screenshots of what my stats were at the OW2 launch and they were correct - they were both my PC and console combined. But at some point, I lost about half of the hours I’ve played as Moira and a few others

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Please any update from the devs… pls… pls. Pls? Pleeease? Please. Pwease. Puh-lease.

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Same still didnt recover more then 3000 hours in game …

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Still missing a ton of hours on comp. Seasons 3 -33 are still missing. This is truly a joke on their part.

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woah they’ve had this bug for months? i thought it was recent when it happened to my account. any updates at all?

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The OW1 seasons not being present is intentional. They’re only keeping the last 6 seasons in the career profile. The gameplay time stats are supposed to include your whole OW history, but the per-mode totals seem to only cover the recent seasons.

From what I can tell, the bug seems to be that the stats from the wrong platform are being surfaced. I’m not sure what triggers it, but it seems like it’s possible for console stats to be incorrectly surfaced on PC or vice versa.

In Season 1, there was a bug where console stats weren’t being counted for a while because it was trying to collect PC stats instead or something, and they fixed the collection issue, but I think it caused everyone who played competitive on console before it was fixed to get stuck with their PC stats showing on console for Season 1. (Since the vast majority of us don’t play on PC, it just looks like no stats.) For me, it was “fixed” in Season 2, but I think that’s it’s just that the bug only impacts a single season.

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210 days btw.
210 days since this game was released.
210 days without fixing this depressing issue

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Yep… I’ve posted about it nearly every week since ow2 released. I will not let this slip under the rug. I lost over 1000 hours between characters… So incredibly disheartening.

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Another patch, another heartbreaking omission once again ignoring this saddening issue…

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Personally, the loss of seven years’ worth of cosmetics, achievements, and playtime data is a tad bit more than saddening…

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This. ----------------^------------------------

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