Most heroes are locked

[Whisk-21719]

It seems that there is already a thread about this issue…
Didn’t see it before…

Characters locked and lost skins

So I know there is a bug and the servers are failing I finally got in and all my skins are gone and half of the characters are locked and I’m an overwatch 1 player so I should have all the characters unlocked except for kiriko and my skins I just wanted to report this