Missing Noire Widowmaker skin from merge

Bug Report
9

same here. feels bad man.

1 Like
10

Echoing the same here. My Noire skin from my PSN account (had OW1 on PS4) does not appear to be in my gallery.

11

Same, I made a ticket yesterday. Here’s hoping they say something helpful.

3 Likes
12

I am so glad others are experiencing this (not like that) kinda worried I was the only one who lost just one skin rather than all of them.

3 Likes
13

same. I had from my ps4 account and now it dosen´t appear

1 Like
14

I think it’s partly due to the skin’s weird nature for console. Every subsequent skin was tied to your “Overwatch/Blizzard” account on the console rather than your PSN/XBL account along with being tied the fact that you also had to have the “DLC” downloaded.

But such things have been done before. GTA V for example if you had the collector’s edition “DLC” (PS3/XBOX 360), then moved to other platforms (PS4/XBOX ONE/PC), you’d be able to get that content for free instead of paying. Even if the other platform wasn’t within the same console family.

4 Likes
15

I think I might know what’s happening as my Noire skin is missing too. However, so are my pink mercy sprays from twitch. Let me tell you how that’s connected. I had noire and the mercy sprays on Xbox. They were attached to battlenet A. Then, I made a PC account, this battlenet B. Played on that and then got the the option to merge my PC and Xbox account. Well, since they were on separate battlenet accounts I moved moved my Xbox over to battlenet B. And upon loading OW2, everything moved over in the merge…except my Noire widow and old twitch related sprays.

16

Update: blizzard made a statement claiming this issue of missing items has been fixed, however, I still do not have this skin on my PC account. Hoping this gets resolved, was one of my favorite skins and was hoping to use it on PC as it’s my main platform of choice.

10 Likes
17

I’ve noticed that if I load up Overwatch 2’s PS4 version my Noir skin is there but if I boot up the PS5 version it isn’t. Really hoping they fix this soon.

2 Likes
18

I am also missing my Noire Widowmaker skin i redeemed it on ps4 when ow1 released, after merging to PC i have basically all of my cosmetics except that skin.

3 Likes
20

Mines similar im missing all the orgin skins and noir widow all of them being on my xbox but now merged with my pc and none are there anymore

1 Like
21

I have had this exact same issue. Sadly, they have not yet achnowledged it. I think the reason it happened is because the skin originally manifested as a DLC on Xbox, and therefore since it needed to be installed to work, it didn’t carry over with the merge.

I was nervous for this reason before the merge happened, and sadly my fears were realised. Hopefully they acknowledge this and simply grant the skin to the Battlenet account as a whole that has it as a DLC on a concole platform.

1 Like
22

Yep, same here, Noire is just straight up gone, even when I play on XBOX.

3 Likes
23

Same here, Noire and Legendary Edition skins are gone since the merge

3 Likes
24

same here with me. had mine on ps4

1 Like
25

Another update: Blizzard is saying they have a fix and cannot deploy it till next week. I will be monitoring my account until then and see if anything changes. Hopefully this does fix the issue. If not… I don’t know what then.

2 Likes
26

The issue they are referring to is people missing things on account of the merge not functioning correctly. In our case, that is not the issue. The issue for us is the fact this SPECIFIC skin is tied to a DLC on console. They have not addressed our issue at all.

5 Likes
27

Huh, thank you for clarifying.

28

same here, hope they fix it

1 Like
29

Yeah same here, hope they can fix it soon it’s one of favorites for her too.

1 Like