I’ve played 62 games, and my mobile has been connected to my account forever. However, I did recently get a new phone and re-linked the authenticator app which might be causing me problems but I’m currently at 3431 Open Queue SR at 62 games and am not showing up on the top 500 leaderboard. Please provide some insight!
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Here’s a link to my post in case you would like to read more about this issue: Season 36 Missing Top 500 Rewards