Kicked for inactivity waiting for a load screen?

[papabless-11559]

I loaded into a game and the game screen was stuck, I was able to type to my team and they responded but not able to choose my character, therefore it kicked me out for inactivity. This is 100% a problem with Overwatch and not my connection, which is working perfectly fine. It is not “poor connection”, everything is running fine. Give me my lost SR back, this is an OW problem and I should not be penalized for something that is not my systems fault.

[Nicole-1893]

There are no SR refunds for any reason. More info from developers here:

Overwatch Technical Issues, SR Loss, and Leaver Penalties

Hey everybody, I wanted to take some time today to discuss Leaver Penalties and how they relate to Technical issues. We understand that leaver penalties are an annoying thing to experience. Technical issues can be complicated to troubleshoot. To add penalties to your account can seem like adding insult to injury. This isn’t our intent. The competitive penalty system may not be perfect, but there is reason behind it. When we created the leaver penalty system, we took in a lot of player feedbac…

If the match continued and you did not load in, it can still be connection-related. It may be something between your ISP and the Blizzard servers since there is no direct connection from your home to Overwatch.