Iran - Can't join any games after latest update

Technical Support
46

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| ARCHER_D20 - 12 | 45 | 40 | 1 | 2 | 9 | 5 |

| 188.245.224.1 - 12 | 45 | 40 | 6 | 14 | 25 | 19 |

| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |

| 78.38.241.66 - 12 | 45 | 40 | 11 | 16 | 50 | 17 |

| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |

| pr01.eqfr5.blizzardonline. net - 12 | 45 | 40 | 83 | 91 | 126 | 94 |

| ae1-br01-eqfr5.as57976. net - 9 | 49 | 45 | 90 | 100 | 180 | 119 |

| et-0-0-2-br01-eqpa4.as57976. net - 12 | 45 | 40 | 93 | 102 | 164 | 101 |

| be1-pe02-eqpa4.as57976. net - 12 | 45 | 40 | 90 | 98 | 122 | 103 |

| 185.60.114.159 - 12 | 45 | 40 | 91 | 97 | 127 | 100 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

48

Hey folks, we’ve researched this issue and believe the problem is due to packet filtering or connectivity between customer ISPs in Iran and Amazon AWS. Overwatch leverages Amazon AWS infrastructure in Europe region when necessary, this is usually during new content updates.

In addition to having reported the issue here, we recommend players report this issue directly to their ISP support as well.

3 Likes
49

You didn’t say cheeeeers this time?

50

So this usually happens after every big update and when it uses AWS? I suppose there is nothing we players in Iran can do about packet filtering. Our ISPs use protocols that are issued to them by the government.

Although at this moment there is not much problem. But it will probably happen again in the future.

52

Today after this update adding The new baptist skin and challenge , i’m trying to join a game and its doing that again!

53

I cant even get into the actual game, It keeps saying “Lost Connection to Game Server”.

54

Problems started again with the new update :expressionless: wth u guys do everytime u update the game

55

They Use Amazon AWS Servers… I guess… But How hard can it be to not do that? Maybe they can just use their normal servers… They should improve them if needed… But I don’t know…