Thank you very much WyomingMyst! It worked for me (PC) and I am so happy! I’ve been contacting support for the last 4 days about this. Glad everything works now.
What? They haven’t even fixed this yet?
Edit:
I just checked and the skins + the spray are there without having to do anything.
I have still not gotten anything since the tournament end. Tried relog and everything nothing works
Hi Wyoming,
Thank you for your help as always! And sorry for hijacking this but I didn’t know how else to reach you.
Can you ask if there was another way to get the contender skins besides watching? Like can we spend money on them?
Hey there, I am still investigating this, but it looks like only watching on the Contenders website is the way to earn these skins.
The two methods you mentioned, did not work for me. I changed regions back and forth and changed password. Nothing got shown…
I just logined into a game and got some Genji stuff for watching OWL. Thanks, but I never watched that, hehe.
All players receive the Genji Overwatch Contenders skin for free for logging into the Overwatch Game Client. You did not need to watch any of Overwatch Contenders.
However you can earn the Symmetra and the Mercy Overwatch Contenders skins if you start watching Overwatch Contenders at overwatchleague.com/en-us/contenders when it is broadcasting live. Details in the pinned thread here:
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Tracer skins (the white one, because I already had the grey since the Twitch times) and the spray appreared on my account at last, without any change of password, so I’m glad!
But my Doomfist “thunder” still missing, and I put some internal assistance tickets, posts in two forums (here and Europe), and Twitter, and nobody answer… And neither helps or fix anything, and these posts still sinking.
What is happening with the “help” to the users? They really read my reports? Because some of the answers are totally random (not related to the issue), even they don’t say my name right… 
They didn’t admit that their OW League app broken so I didn’t even receive Tracer rewards too, I need a correct answer about my eligible for Tracer spray & Final League 2020 skins