Getting stuck in main screen in competitive match if you load highlights and cancel at the perfect time

[최소겐지충-3788]

if you load highlight (or maybe other things can trigger this too, i don’t know.) and cancel it when the queue for competitive disappears you get stuck in the main screen and you can’t do anything but

• abandon the game
• sit there till you get kicked (which i did)

don’t know if it’s reproducible, I don’t want to try. but please look into it. thanks.

[Sharok-11324]

Exact same issue here. Very frustrating! Lost 50 SR and an endorsement level

BLIZZARD, please at least acknowledge it as a known issues and put a sticky about it in forums, etc.

I found at least 8 threads of this exact issue in the Bug Forums.

PSA link:

PSA for new inactivity bug

For those who have been kicked for not being able to move i suggest not browsing anything like the hero gallery or loot boxes once you queue until we have confirmation from blizzard that the issue is resolved. If you queue and don’t touch anything i believe you should be fine.

[Sharok-11324]

8 threads of exact same issue, with a much higher reported instances of the bug actually happening:

This is a serious problem

I literally just got a bug where I couldn’t move once a comp game started and my friend got it before too I just lost 50 Sr for something that wasn’t me, my controller, my Internet, or my ps4. It was 100 percent a blizzard error and my rank had to suffer fo it fix your game that I’ve been supporting for almost 3 years!

Can’t move while in competitive game

I joined a competitive match after non stop grinding the game the whole day and was 1 game off hitting platinum. Then when I join the game I still see the overwatch menu as if my competitive game replaced the new Hammond skin eating pumpkin background. I pick my character and I can’t move but go through my hero gallery as if I was still in the loading screen when you login to the game. The rejoin game button doesn’t even do anything. I was eventually kicked for inactivity suspended and lost 50 S…

Failure to join Competitive match

I cant really tell if its a bug or not but I que into a competitive match and it doesnt even put me into the game and keeps me on the main screen, it just says “Rejoin Game” for about 1 minute then bans me for 10 minutes. When it didn’t even let me join the game in the first place, It’s happened twice today. I also have a feeling its not my internet because Ive been playing quite a bit today and my connection seems to be fine. I don’t care about my sr but I just don’t want to get banned for the …

Lost ~50SR Due to Bug. Any Chance of Getting That Back?

Pretty much what the title says. I couldn’t rejoin or pick a character and was kicked. Feel like I shouldn’t be disciplined for something that isn’t in my control

Freeze at loading screen

So today since the update, 3rd update in 3 days for me… anyway i have lost 100SR in less then an hour because i hit the load screen after match is found and it gets no further, i can chat and hear people and after the 1 or 2 minutes it says you are about to be booted for inactivity but i can’t do anything, needs Alt F4 to work again. getting banned for longer and longer because the game is not stable is not fair nor is losing SR system specs not that it should matter, its the patch that cause…

I couldn't join the game & got banned

Hi, A few minutes ago I started a ranked game. Unfortunately, there was a bug so I couldn’t join the game, I was locked in the menu even though I could see the teamchat ! And then I got 8 minutes ban and lost 50 sr points. I don’t know if I can get those points back but that would be really great, it’s pretty annoying… Thank you for your help

Competetive Lockout

I was playing quick play and a little arcade before I decided to go into a competitive game. Upon finding a game it left me at the home screen with the option to ‘rejoin game’ and when I tried to click on it, nothing happened. It made the sound as if it acknowledged that I clicked on it, but it didn’t take me into the competitive game. It just left me at the home screen. I recorded it on Snapchat and was wondering if it would affect my SR. Sure enough it did. It also banned me for 30 minutes, wh…

[thetyrant-21494]

it just happened to me the same thing but i wasn’t doing anything and still got the inactivity bug lost more than 200 SR in general. pls fix this dont want my points back just want this to be over with . Cant really play this game if im scared that each time i go for a competitive game i might get bugged on the loading screen

[Radeon-11558]

i also down 200SR and my bans are stupid long now so i can’t even play it, this halloween event is so broken.

[Shade-23927]

Absolutely ridiculous this is still an issue and the game can’t at the very least detect you’re bugging out.
Just took a loss during placements and screwed over a really good-sounding team, hearing everything in the voice chat but unable to use push to talk, disconnect or anything, had to close the whole game manually cos of this issue.
Please look into this devs, and generally I know the thread regarding this issue says you get penalised for technical issues because the whole lobby is affected so “don’t play if you have the issues” - that’s absolutely stupid because everyone gets issues from time to time and it’s not predictable. Yes it makes sense not to continue after it happens repeatedly but

• what about the first time during each occasion when there is no “risk” by queuing?
• what about game issues like this which aren’t fixable by users and is independent of things like hardware or internet connection?

Please imagine being the person this happens to. You’re playing a game and get penalised for a problem in the game only to be told “stop playing then”.
Makes no sense.
Please acknowledge and fix this.

[Tyla-11402]

Please create a new thread to avoid necrobumping as it’s against the code of conduct on the forums.