Maybe in the mid ranks, where the majority of the playerbase resides. But this can be attributed due to the fact that DPS will always be the most popular role in a shooter game and tanks take up 50% less of the lobby.
For me personally my average queue times on DPS & Support both hover from around 4-10 minutes at peak times. Tank is the outlier often taking upwards of 15 minutes.
This is in Grandmaster 1, but if the population of one role was much lower than another it wouldn’t only be affecting low ranks, a lower population means a flatter SR curve. For example, in OW1 when Tank was the least played role, the Top 500 cutoff for tank was almost always lower than Support & DPS by a good amount.
Genji will not be nerfed in an attempt to get support players to play more. There is no world where he is the reason for support players supposedly not queueing.
On this forum Genji has always been complained about, no matter how unviable he may be or how overtuned support characters are, supports always find something to complain about.
The biggest problem is supports being so adverse to actually doing more than simply pumping heals into their teammates. This is a player issue that was a problem in OW1, but got magnified in OW2, where supports get less value for simply pumping heals into their teammates and instead have to play more aggressively for value.
I personally think this is just a learning problem right now because we’re in the early stages of the game and the vast majority of support players aren’t used to actually playing like this, but people who play DPS (like Genji) have relied on their ability to take duels and win them for years now.
There’s a reason high ranked support players don’t have issues in OW2, because they not only have better mechanics but they were already conditioned to play their role more aggressively and look for more individual impact rather than simply surviving to pump heals into their teammates.
If they don’t want to adapt to the way Overwatch 2 is played, then that’s on them. This isn’t an issue exclusive to the support role, many people dislike how their roles and heroes are played in 5v5, not everyone is going to be happy with it and Genji cannot be scapegoated as the reason for this.
It’s very clear you’ve just got a personal bias against Genji for whatever reason because you’re so focused on Genji that you don’t realize there’ll always be something new for supports to complain about until they adapt to how 5v5 is played. Genji could be outright deleted from the game and supports who don’t want to adapt will still have a terrible time.