Game keeps losing rendering device and crashing

[Nicole-1893]

@Slippydude-11886

System Information report written at: 09/12/20 16:32:31

This is the MSInfo, and not a DxDiag. You may want to remove your post for privacy reasons.

You may be experiencing issues related to your Chroma devices:

Known Technical Support Issues

Black Screen Crashes Due to Razer Chroma Software We’ve received a number of recent reports of crashes with recent builds of Razer Chroma SDK. Razer has been working on the problem for a while, and it appears to have been fixed with Razer Synapse 3. Below are steps to resolve the issue. Attach your Chroma compatible device and install Razer Synapse 3. If you no longer have your Chroma device, follow the manual installation steps below and Contact Razer if this does not work. If you still have…

Or something related to your Ryzen processor:

Known Technical Support Issues

Crashing on Systems with AMD Ryzen CPUs We have seen reports of Overwatch crashing on computers with AMD Ryzen CPUs due to a bug with older BIOS versions on certain motherboards. To prevent this crashing on your Ryzen systems, please update the BIOS to the latest version using the files and procedures found on the motherboard manufacture’s website. Once this is done, you should also update the chipset drivers for the card. The BIOS and chipset drivers are the links between the hardware and th…

Other than that, please make sure to read the pinned threads, there is a lot of useful info there. And if you need more assistance, please add the DxDiag instead.