Game Crashing Immediately

[Nicole-1893]

@Homewrecker-11441

My game crashes instantly anytime I attempt to launch it from the battle.net launcher.

What about the steps pinned in the forum?

Known Technical Support Issues

Black Screen Crashes Due to Razer Chroma Software We’ve received a number of recent reports of crashes with recent builds of Razer Chroma SDK. Razer has been working on the problem for a while, and it appears to have been fixed with Razer Synapse 3. Below are steps to resolve the issue. Attach your Chroma compatible device and install Razer Synapse 3. If you no longer have your Chroma device, follow the manual installation steps below and Contact Razer if this does not work. If you still have…

You may have to hunt down individual files if you’re dealing with Razer’s software (they’re listed in the post).

If you continue to have issues, make sure to include your DxDiag here.