Fustrating issues with my Overwatch play in the last few weeks

Pizzazz-1277 · May 31, 2020, 11:59pm

I have tried to narrow down what the source of this issue is but can’t figure it out so far. Most games (but not all) I get these framerate drops or packetloss or rubberbanding, not sure which but let me describe…

I will be playing and everything seems fine and then I get into a big team brawl and if I get rein charged or CC’d or graved or even a widow head shot. My game sort of freezes up and I don’t see anything happening, im just dead and sometimes it will catch up and then I realize that while on my screen one thing is happening, apparently according to the game i was just standing still and get killed. One game I just dropped dead with no feedback and thought I was fine and then I appear in the spawn zone and I can see in the kill feed that widow one shot me but I had no idea. A number of times I am playing Ashe and I will toss out a dynamite and then my Ashe hand just keeps tossing more and more dynamites and I have no idea which one was the real one and then im dead or the dynamite has already went off with no visual or sound of it.

I have never had connection issues like this before the last few weeks. We have very strong internet connection and my husband plays OW on the same connection beside me and gets no issues at all. I thought it was my video card as it was getting old and got a new and it didn’t help. I have re-installed and updated drivers and tried uninstalling apps as suggested on here, tried re-setting my connection many times, tried playing with all background processes shut off (such as discord), I tried turning all my graphic settings to low …everything I can think of to no avail, please help… the game just isn’t fun to play this way : (

Jambrix · June 1, 2020, 1:09am

Hey there,

Do you noticed any yellow icons showing up on the left side of the screen when this happens? Both of these icons indicate connection issues, so if they go away when things are fine and show up when the issues occur it is most likely a connection issue.

I’d recommend running a WinMTR test in the background while playing and posting the results. That should give us a better idea of what is happening with the connection.

Download WinMTR

Right-click on the downloaded .zip folder and select “Extract All”, to extract the files to a new folder.

Open the new folder that was created, then open the WinMTR_x32 folder.

Right-click on the WinMTR application and select “Run as administrator”.

Launch Overwatch and join a match. Once you’re in the match, press Ctrl+Shift+N to open the Network Graph.

Look for the server name displayed in [] brackets and the IP address at the top. Note you will need to remove the colon and port number after the IP address before running the test. (12.345.67.89:PORT)

Switch back to WinMTR, then type the server IP address in the “Host” field.

Click on “Start”. Allow the test to run for at least 10 minutes. Click on “Stop” when you’re done playing after you have experienced the latency or connection issue.

Click on “Export TEXT” to save the results as a text document, then post the results.

Pizzazz-1277 · June 1, 2020, 1:45am

I have noticed the little books flashing on the left sometimes, especially at the start of a match and sometimes it has a little image above the books like a circle with an arrow or something.

I did all the steps above but I can’t copy my data to the page, I get an error message saying “can’t copy links” and I don’t seem to know how to attach a file to a post

Nicole-1893 · June 1, 2020, 1:57am

Share your results in a reply:

Click the “Copy Text to clipboard” button after you’ve finished the test.
Paste the text in a reply, highlight it, then click </> on the post editor.
If you can’t post links, add spaces before .com/.net/.us/.au, etc., which will break the link and allow you to post.

Please do not remove full hostnames from the test instead of “breaking the links” with spaces, as this makes troubleshooting much more difficult.

Pizzazz-1277 · June 1, 2020, 1:58am

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                CODA4582 -  100 |  291 |    1 |    3 |    3 |    3 |    3 |
|                             174.114.6.1 -    0 | 1445 | 1445 |    4 |   18 |  104 |   24 |
|                            66.185.91.69 -    0 | 1445 | 1445 |    4 |   14 |   47 |   18 |
|                          209.148.236.33 -    0 | 1445 | 1445 |    3 |   14 |   45 |   13 |
|                          209.148.236.49 -    0 | 1445 | 1445 |    4 |   18 |   60 |   22 |
|                            69.63.248.81 -    1 | 1438 | 1436 |    5 |   14 |   50 |   12 |
|                            69.63.248.74 -    1 | 1442 | 1441 |   10 |   19 |   51 |   16 |
|                          209.148.237.21 -    0 | 1445 | 1445 |   20 |   31 |   85 |   31 |
|                eqix-ix-ch1.blizzard. com -    0 | 1445 | 1445 |   20 |   35 |  241 |   33 |
|              ae1-br02-eqch2.as57976. net -    0 | 1445 | 1445 |   21 |   35 |  314 |   33 |
|         et-0-0-1-pe02-eqch2.as57976. net -    1 | 1442 | 1441 |   20 |   32 |  153 |   25 |
|        chi-eqch2-ia-bons-02.as57976. net -    0 | 1445 | 1445 |   23 |   33 |   63 |   31 |
|                           24.105.62.129 -    0 | 1445 | 1445 |   19 |   29 |   59 |   23 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Jambrix · June 1, 2020, 2:08am

Thanks Pizzazz,

The WinMTR doesn’t look bad at all actually. Normally for an issue like you’re describing we would see lots of packet loss all the way down the test, but the last line (24.105.62.129) from your WinMTR looks perfect.

You mentioned your husband doesn’t experience issues when playing Overwatch on his PC, so it’s possible that the issue is being caused by a program on your system that isn’t on his.

Can you post your running processes and services so we can check to see what is running in the background? That may allow us to identify if there’s something that has been known to conflict with Overwatch running, and then if so we can have you try uninstalling it.

Press Windows Key + R to open the Run dialogue

Type msinfo32 and press Enter.

Expand the Software Environment section by clicking the + sign and then click on Running Tasks.

Press Ctrl + A to select all then press Ctrl + C to copy everything.

In the posting section press Ctrl + V to paste everything then highlight it all again and click the </> button.

Repeat the above steps again for the Services section also under Software Environment, then paste it below the first section in the same post.

Pizzazz-1277 · June 1, 2020, 2:15am

|agent.exe|c:\programdata\battle.net\agent\agent.7037\agent.exe|9340|8|200|1380|5/31/2020 6:54 PM|2.19.6.7037|4.96 MB (5,205,992 bytes)|4/29/2020 12:52 PM|
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|audiodg.exe|Not Available|11752|8|Not Available|Not Available|5/31/2020 6:54 PM|Not Available|Not Available|Not Available|
|backgroundtaskhost.exe|c:\windows\system32\backgroundtaskhost.exe|6684|8|200|1380|5/31/2020 10:10 PM|10.0.18362.1|19.52 KB (19,984 bytes)|3/19/2019 12:44 AM|
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|cefsharp.browsersubprocess.exe|c:\program files (x86)\razer\razer services\razer central\cefsharp.browsersubprocess.exe|12316|8|200|1380|5/31/2020 6:54 PM|67.0.0.0|16.87 KB (17,272 bytes)|12/13/2019 6:35 PM|
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|chrome.exe|c:\program files (x86)\google\chrome\application\chrome.exe|11544|10|200|1380|5/31/2020 7:03 PM|83.0.4103.61|1.72 MB (1,798,640 bytes)|4/6/2020 9:20 AM|
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|chrome.exe|c:\program files (x86)\google\chrome\application\chrome.exe|13028|4|200|1380|5/31/2020 8:57 PM|83.0.4103.61|1.72 MB (1,798,640 bytes)|4/6/2020 9:20 AM|
|chrome.exe|c:\program files (x86)\google\chrome\application\chrome.exe|32|4|200|1380|5/31/2020 9:55 PM|83.0.4103.61|1.72 MB (1,798,640 bytes)|4/6/2020 9:20 AM|
|comppkgsrv.exe|c:\windows\system32\comppkgsrv.exe|11840|8|200|1380|5/31/2020 10:09 PM|10.0.18362.1|183.00 KB (187,392 bytes)|3/19/2019 12:43 AM|
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|discord.exe|c:\users\supas\appdata\local\discord\app-0.0.306\discord.exe|11528|8|200|1380|5/31/2020 8:28 PM|0.0.306.0|86.74 MB (90,950,968 bytes)|5/29/2020 4:34 PM|
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|discord.exe|c:\users\supas\appdata\local\discord\app-0.0.306\discord.exe|14204|8|200|1380|5/31/2020 8:28 PM|0.0.306.0|86.74 MB (90,950,968 bytes)|5/29/2020 4:34 PM|
|discord.exe|c:\users\supas\appdata\local\discord\app-0.0.306\discord.exe|7876|8|200|1380|5/31/2020 8:28 PM|0.0.306.0|86.74 MB (90,950,968 bytes)|5/29/2020 4:34 PM|
|discord.exe|c:\users\supas\appdata\local\discord\app-0.0.306\discord.exe|6572|4|200|1380|5/31/2020 8:28 PM|0.0.306.0|86.74 MB (90,950,968 bytes)|5/29/2020 4:34 PM|
|discord.exe|c:\users\supas\appdata\local\discord\app-0.0.306\discord.exe|10592|8|200|1380|5/31/2020 8:28 PM|0.0.306.0|86.74 MB (90,950,968 bytes)|5/29/2020 4:34 PM|
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|razer synapse 3.exe|c:\program files (x86)\razer\synapse3\wpfui\framework\razer synapse 3 host\razer synapse 3.exe|10360|8|200|1380|5/31/2020 6:54 PM|3.1.627.5|3.35 MB (3,511,536 bytes)|5/14/2020 6:23 AM|
|razer synapse service process.exe|c:\program files (x86)\razer\synapse3\service\..\userprocess\razer synapse service process.exe|9112|8|200|1380|5/31/2020 6:53 PM|1.0.0.0|340.23 KB (348,400 bytes)|5/14/2020 5:26 AM|
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|smartscreen.exe|c:\windows\system32\smartscreen.exe|13096|8|200|1380|5/31/2020 10:10 PM|10.0.18362.836|2.63 MB (2,760,704 bytes)|5/14/2020 2:22 AM|
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|svchost.exe|Not Available|2160|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
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|svchost.exe|Not Available|2304|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|2312|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|2380|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|2400|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|2476|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|2588|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|2940|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|3028|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|3036|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|8|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|3140|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|3216|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|3408|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|3436|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|3444|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|3504|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|3560|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|3712|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|3752|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|3760|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|3768|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|3776|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|3948|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|3980|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|4004|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|4012|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|4024|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|3876|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|4204|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|4936|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|5228|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|1312|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|c:\windows\system32\svchost.exe|6312|8|200|1380|5/31/2020 6:53 PM|10.0.18362.1|52.48 KB (53,744 bytes)|3/19/2019 12:44 AM|
|svchost.exe|c:\windows\system32\svchost.exe|6356|8|200|1380|5/31/2020 6:53 PM|10.0.18362.1|52.48 KB (53,744 bytes)|3/19/2019 12:44 AM|
|svchost.exe|Not Available|6540|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|6592|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|7008|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|c:\windows\system32\svchost.exe|6740|8|200|1380|5/31/2020 6:53 PM|10.0.18362.1|52.48 KB (53,744 bytes)|3/19/2019 12:44 AM|
|svchost.exe|Not Available|8100|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|8648|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|9224|8|Not Available|Not Available|5/31/2020 6:54 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|9452|8|Not Available|Not Available|5/31/2020 6:54 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|9460|8|Not Available|Not Available|5/31/2020 6:54 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|9548|8|Not Available|Not Available|5/31/2020 6:54 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|11032|8|Not Available|Not Available|5/31/2020 6:54 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|10764|8|Not Available|Not Available|5/31/2020 6:55 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|11276|8|Not Available|Not Available|5/31/2020 6:55 PM|Not Available|Not Available|Not Available|
|svchost.exe|c:\windows\system32\svchost.exe|12756|8|200|1380|5/31/2020 6:55 PM|10.0.18362.1|52.48 KB (53,744 bytes)|3/19/2019 12:44 AM|
|svchost.exe|Not Available|11876|8|Not Available|Not Available|5/31/2020 7:03 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|3532|8|Not Available|Not Available|5/31/2020 7:09 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|11716|8|Not Available|Not Available|5/31/2020 7:39 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|2336|8|Not Available|Not Available|5/31/2020 8:28 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|13972|8|Not Available|Not Available|5/31/2020 10:09 PM|Not Available|Not Available|Not Available|
|svchost.exe|Not Available|12604|8|Not Available|Not Available|5/31/2020 10:10 PM|Not Available|Not Available|Not Available|
|system|Not Available|4|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|system idle process|Not Available|0|0|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|systemsettings.exe|c:\windows\immersivecontrolpanel\systemsettings.exe|9408|8|200|1380|5/31/2020 8:30 PM|10.0.18362.628|93.78 KB (96,032 bytes)|2/13/2020 2:49 AM|
|taskhostw.exe|c:\windows\system32\taskhostw.exe|6404|8|200|1380|5/31/2020 6:53 PM|10.0.18362.387|90.45 KB (92,624 bytes)|10/22/2019 5:19 PM|
|windowsinternal.composableshell.experiences.textinput.inputapp.exe|c:\windows\systemapps\inputapp_cw5n1h2txyewy\windowsinternal.composableshell.experiences.textinput.inputapp.exe|11116|8|200|1380|5/31/2020 7:09 PM|10.0.18362.752|1.02 MB (1,070,080 bytes)|4/17/2020 1:42 AM|
|wininit.exe|Not Available|740|13|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|winlogon.exe|Not Available|1052|13|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|winmtr.exe|c:\users\supas\downloads\winmtr-v092 (1)\winmtr-v092\winmtr_x64\winmtr.exe|3456|8|200|1380|5/31/2020 7:14 PM|0.9.0.2|2.32 MB (2,435,072 bytes)|1/24/2011 7:46 PM|
|wmiprvse.exe|Not Available|4724|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|wmiprvse.exe|Not Available|6104|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|
|wudfhost.exe|Not Available|1000|8|Not Available|Not Available|5/31/2020 6:53 PM|Not Available|Not Available|Not Available|


















|ActiveX Installer (AxInstSV)|AxInstSV|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k axinstsvgroup|Normal|LocalSystem|0|
|---|---|---|---|---|---|---|---|---|
|Agent Activation Runtime_681cb|AarSvc_681cb|Stopped|Manual|Unknown|c:\windows\system32\svchost.exe -k aarsvcgroup -p|Normal|Not Available|0|
|AllJoyn Router Service|AJRouter|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservicenetworkrestricted -p|Normal|NT AUTHORITY\LocalService|0|
|App Readiness|AppReadiness|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k appreadiness -p|Normal|LocalSystem|0|
|Application Identity|AppIDSvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservicenetworkrestricted -p|Normal|NT Authority\LocalService|0|
|Application Information|Appinfo|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Application Layer Gateway Service|ALG|Stopped|Manual|Own Process|c:\windows\system32\alg.exe|Normal|NT AUTHORITY\LocalService|0|
|AppX Deployment Service (AppXSVC)|AppXSvc|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k wsappx -p|Normal|LocalSystem|0|
|Armoury Live Update|ArmouryLiveUpdate|Stopped|Manual|Share Process|c:\users\public\documents\armouryliveupdate.exe|Ignore|LocalSystem|0|
|Auto Time Zone Updater|tzautoupdate|Stopped|Disabled|Share Process|c:\windows\system32\svchost.exe -k localservice -p|Normal|NT AUTHORITY\LocalService|0|
|AVCTP service|BthAvctpSvc|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k localservice -p|Normal|NT AUTHORITY\LocalService|0|
|Background Intelligent Transfer Service|BITS|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Background Tasks Infrastructure Service|BrokerInfrastructure|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k dcomlaunch -p|Normal|LocalSystem|0|
|Base Filtering Engine|BFE|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k localservicenonetworkfirewall -p|Normal|NT AUTHORITY\LocalService|0|
|BattlEye Service|BEService|Stopped|Manual|Own Process|"c:\program files (x86)\common files\battleye\beservice.exe"|Normal|LocalSystem|0|
|BitLocker Drive Encryption Service|BDESVC|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|localSystem|0|
|Block Level Backup Engine Service|wbengine|Stopped|Manual|Own Process|"c:\windows\system32\wbengine.exe"|Normal|localSystem|0|
|Bluetooth Audio Gateway Service|BTAGService|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservicenetworkrestricted|Normal|NT AUTHORITY\LocalService|0|
|Bluetooth Support Service|bthserv|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservice -p|Normal|NT AUTHORITY\LocalService|0|
|Bluetooth User Support Service_681cb|BluetoothUserService_681cb|Stopped|Manual|Unknown|c:\windows\system32\svchost.exe -k bthappgroup -p|Normal|Not Available|0|
|Capability Access Manager Service|camsvc|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k appmodel -p|Normal|LocalSystem|0|
|CaptureService_681cb|CaptureService_681cb|Stopped|Manual|Unknown|c:\windows\system32\svchost.exe -k localservice -p|Normal|Not Available|0|
|Cellular Time|autotimesvc|Stopped|Manual|Own Process|c:\windows\system32\svchost.exe -k autotimesvc|Normal|NT AUTHORITY\LocalService|0|
|Certificate Propagation|CertPropSvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs|Normal|LocalSystem|0|
|Client License Service (ClipSVC)|ClipSVC|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k wsappx -p|Normal|LocalSystem|0|
|Clipboard User Service_681cb|cbdhsvc_681cb|Running|Manual|Unknown|c:\windows\system32\svchost.exe -k clipboardsvcgroup -p|Normal|Not Available|0|
|CNG Key Isolation|KeyIso|Running|Manual|Share Process|c:\windows\system32\lsass.exe|Normal|LocalSystem|0|
|COM+ Event System|EventSystem|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k localservice -p|Normal|NT AUTHORITY\LocalService|0|
|COM+ System Application|COMSysApp|Stopped|Manual|Own Process|c:\windows\system32\dllhost.exe /processid:{02d4b3f1-fd88-11d1-960d-00805fc79235}|Normal|LocalSystem|0|
|Computer Browser|Browser|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Connected Devices Platform Service|CDPSvc|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k localservice -p|Normal|NT AUTHORITY\LocalService|0|
|Connected Devices Platform User Service_681cb|CDPUserSvc_681cb|Running|Auto|Unknown|c:\windows\system32\svchost.exe -k unistacksvcgroup|Normal|Not Available|0|
|Connected User Experiences and Telemetry|DiagTrack|Running|Auto|Own Process|c:\windows\system32\svchost.exe -k utcsvc -p|Normal|LocalSystem|0|
|ConsentUX_681cb|ConsentUxUserSvc_681cb|Stopped|Manual|Unknown|c:\windows\system32\svchost.exe -k devicesflow|Normal|Not Available|0|
|Contact Data_681cb|PimIndexMaintenanceSvc_681cb|Stopped|Manual|Unknown|c:\windows\system32\svchost.exe -k unistacksvcgroup|Ignore|Not Available|0|
|CoreMessaging|CoreMessagingRegistrar|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k localservicenonetwork -p|Normal|NT AUTHORITY\LocalService|0|
|Corsair Gaming Audio Configuration Service|CorsairGamingAudioConfig|Running|Auto|Own Process|c:\windows\system32\corsairgamingaudiocfgservice64.exe|Normal|LocalSystem|0|
|Corsair LLA Service|CorsairLLAService|Running|Auto|Own Process|"e:\corsair\corsair icue software\cuellaccessservice.exe"|Normal|LocalSystem|0|
|Corsair Service|CorsairService|Running|Auto|Own Process|"e:\corsair\corsair icue software\corsair.service.exe"|Normal|LocalSystem|0|
|Credential Manager|VaultSvc|Running|Manual|Share Process|c:\windows\system32\lsass.exe|Normal|LocalSystem|0|
|CredentialEnrollmentManagerUserSvc_681cb|CredentialEnrollmentManagerUserSvc_681cb|Stopped|Manual|Unknown|c:\windows\system32\credentialenrollmentmanager.exe|Normal|Not Available|0|
|Cryptographic Services|CryptSvc|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k networkservice -p|Normal|NT Authority\NetworkService|0|
|Data Sharing Service|DsSvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Ignore|LocalSystem|0|
|Data Usage|DusmSvc|Running|Auto|Own Process|c:\windows\system32\svchost.exe -k localservicenetworkrestricted -p|Normal|NT Authority\LocalService|0|
|DCOM Server Process Launcher|DcomLaunch|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k dcomlaunch -p|Normal|LocalSystem|0|
|Delivery Optimization|DoSvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k networkservice -p|Normal|NT Authority\NetworkService|0|
|Device Association Service|DeviceAssociationService|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|Device Install Service|DeviceInstall|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k dcomlaunch -p|Normal|LocalSystem|0|
|Device Management Enrollment Service|DmEnrollmentSvc|Stopped|Manual|Own Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Device Management Wireless Application Protocol (WAP) Push message Routing Service|dmwappushservice|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Device Setup Manager|DsmSvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|DeviceAssociationBroker_681cb|DeviceAssociationBrokerSvc_681cb|Stopped|Manual|Unknown|c:\windows\system32\svchost.exe -k devicesflow -p|Normal|Not Available|0|
|DevicePicker_681cb|DevicePickerUserSvc_681cb|Stopped|Manual|Unknown|c:\windows\system32\svchost.exe -k devicesflow|Normal|Not Available|0|
|DevicesFlow_681cb|DevicesFlowUserSvc_681cb|Stopped|Manual|Unknown|c:\windows\system32\svchost.exe -k devicesflow|Normal|Not Available|0|
|DevQuery Background Discovery Broker|DevQueryBroker|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|DHCP Client|Dhcp|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k localservicenetworkrestricted -p|Normal|NT Authority\LocalService|0|
|Diagnostic Execution Service|diagsvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k diagnostics|Normal|LocalSystem|0|
|Diagnostic Policy Service|DPS|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k localservicenonetwork -p|Normal|NT AUTHORITY\LocalService|0|
|Diagnostic Service Host|WdiServiceHost|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k localservice -p|Normal|NT AUTHORITY\LocalService|0|
|Diagnostic System Host|WdiSystemHost|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|Display Enhancement Service|DisplayEnhancementService|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|Display Policy Service|DispBrokerDesktopSvc|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k localservice -p|Normal|NT AUTHORITY\LocalService|0|
|Distributed Link Tracking Client|TrkWks|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|Distributed Transaction Coordinator|MSDTC|Stopped|Manual|Own Process|c:\windows\system32\msdtc.exe|Normal|NT AUTHORITY\NetworkService|0|
|DNS Client|Dnscache|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k networkservice -p|Normal|NT AUTHORITY\NetworkService|0|
|Downloaded Maps Manager|MapsBroker|Stopped|Auto|Own Process|c:\windows\system32\svchost.exe -k networkservice -p|Normal|NT AUTHORITY\NetworkService|0|
|EasyAntiCheat|EasyAntiCheat|Stopped|Manual|Own Process|c:\program files (x86)\easyanticheat\easyanticheat.exe|Normal|LocalSystem|0|
|Embedded Mode|embeddedmode|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|Encrypting File System (EFS)|EFS|Stopped|Manual|Share Process|c:\windows\system32\lsass.exe|Normal|LocalSystem|0|
|Enterprise App Management Service|EntAppSvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k appmodel -p|Normal|LocalSystem|0|
|Extensible Authentication Protocol|Eaphost|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|localSystem|0|
|Fax|Fax|Stopped|Manual|Own Process|c:\windows\system32\fxssvc.exe|Normal|NT AUTHORITY\NetworkService|0|
|File History Service|fhsvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|Function Discovery Provider Host|fdPHost|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k localservice -p|Normal|NT AUTHORITY\LocalService|0|
|Function Discovery Resource Publication|FDResPub|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k localserviceandnoimpersonation -p|Normal|NT AUTHORITY\LocalService|0|
|GameDVR and Broadcast User Service_681cb|BcastDVRUserService_681cb|Stopped|Manual|Unknown|c:\windows\system32\svchost.exe -k bcastdvruserservice|Normal|Not Available|0|
|Geolocation Service|lfsvc|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Google Chrome Elevation Service|GoogleChromeElevationService|Stopped|Manual|Own Process|"c:\program files (x86)\google\chrome\application\83.0.4103.61\elevation_service.exe"|Normal|LocalSystem|0|
|Google Update Service (gupdate)|gupdate|Stopped|Auto|Own Process|"c:\program files (x86)\google\update\googleupdate.exe" /svc|Normal|LocalSystem|0|
|Google Update Service (gupdatem)|gupdatem|Stopped|Manual|Own Process|"c:\program files (x86)\google\update\googleupdate.exe" /medsvc|Normal|LocalSystem|0|
|GraphicsPerfSvc|GraphicsPerfSvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k graphicsperfsvcgroup|Ignore|LocalSystem|0|
|Group Policy Client|gpsvc|Stopped|Auto|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Human Interface Device Service|hidserv|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|HV Host Service|HvHost|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|Hyper-V Data Exchange Service|vmickvpexchange|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|Hyper-V Guest Service Interface|vmicguestinterface|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|Hyper-V Guest Shutdown Service|vmicshutdown|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|Hyper-V Heartbeat Service|vmicheartbeat|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k icservice -p|Normal|LocalSystem|0|
|Hyper-V PowerShell Direct Service|vmicvmsession|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|Hyper-V Remote Desktop Virtualization Service|vmicrdv|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k icservice -p|Normal|LocalSystem|0|
|Hyper-V Time Synchronization Service|vmictimesync|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservicenetworkrestricted -p|Normal|NT AUTHORITY\LocalService|0|
|Hyper-V Volume Shadow Copy Requestor|vmicvss|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|IKE and AuthIP IPsec Keying Modules|IKEEXT|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Internet Connection Sharing (ICS)|SharedAccess|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|IP Helper|iphlpsvc|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|IP Translation Configuration Service|IpxlatCfgSvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|IPsec Policy Agent|PolicyAgent|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k networkservicenetworkrestricted -p|Normal|NT Authority\NetworkService|0|
|KtmRm for Distributed Transaction Coordinator|KtmRm|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k networkserviceandnoimpersonation -p|Normal|NT AUTHORITY\NetworkService|0|
|Language Experience Service|LxpSvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs|Ignore|LocalSystem|0|
|Link-Layer Topology Discovery Mapper|lltdsvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservice -p|Normal|NT AUTHORITY\LocalService|0|
|Local Profile Assistant Service|wlpasvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservicenetworkrestricted -p|Normal|NT Authority\LocalService|0|
|LSM|LSM|Running|Unknown|Unknown|Not Available|Unknown|Not Available|Not Available|
|MessagingService_681cb|MessagingService_681cb|Stopped|Manual|Unknown|c:\windows\system32\svchost.exe -k unistacksvcgroup|Ignore|Not Available|0|
|Microsoft (R) Diagnostics Hub Standard Collector Service|diagnosticshub.standardcollector.service|Stopped|Manual|Own Process|c:\windows\system32\diagsvcs\diagnosticshub.standardcollector.service.exe|Normal|LocalSystem|0|
|Microsoft Account Sign-in Assistant|wlidsvc|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Microsoft iSCSI Initiator Service|MSiSCSI|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Microsoft Passport|NgcSvc|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|Microsoft Passport Container|NgcCtnrSvc|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k localservicenetworkrestricted -p|Normal|NT AUTHORITY\LocalService|0|
|Microsoft Software Shadow Copy Provider|swprv|Stopped|Manual|Own Process|c:\windows\system32\svchost.exe -k swprv|Normal|LocalSystem|0|
|Microsoft Storage Spaces SMP|smphost|Stopped|Manual|Own Process|c:\windows\system32\svchost.exe -k smphost|Normal|NT AUTHORITY\NetworkService|0|
|Microsoft Store Install Service|InstallService|Running|Manual|Own Process|c:\windows\system32\svchost.exe -k netsvcs -p|Ignore|LocalSystem|0|
|Microsoft Windows SMS Router Service.|SmsRouter|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservicenetworkrestricted -p|Normal|NT Authority\LocalService|0|
|Natural Authentication|NaturalAuthentication|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Net.Tcp Port Sharing Service|NetTcpPortSharing|Stopped|Disabled|Share Process|c:\windows\microsoft.net\framework64\v4.0.30319\smsvchost.exe|Normal|NT AUTHORITY\LocalService|0|
|Netlogon|Netlogon|Stopped|Manual|Share Process|c:\windows\system32\lsass.exe|Normal|LocalSystem|0|
|NetSetupSvc|NetSetupSvc|Running|Unknown|Unknown|Not Available|Unknown|Not Available|Not Available|
|Network Connected Devices Auto-Setup|NcdAutoSetup|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k localservicenonetwork -p|Normal|NT AUTHORITY\LocalService|0|
|Network Connection Broker|NcbService|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|Network Connections|Netman|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|Network Connectivity Assistant|NcaSvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Network List Service|netprofm|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k localservice -p|Normal|NT AUTHORITY\LocalService|0|
|Network Location Awareness|NlaSvc|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k networkservice -p|Normal|NT AUTHORITY\NetworkService|0|
|Network Store Interface Service|nsi|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k localservice -p|Normal|NT Authority\LocalService|0|
|NVIDIA Display Container LS|NVDisplay.ContainerLocalSystem|Running|Auto|Own Process|c:\windows\system32\driverstore\filerepository\nv_dispi.inf_amd64_90685a092bcf58c7\display.nvcontainer\nvdisplay.container.exe -s nvdisplay.containerlocalsystem -f c:\programdata\nvdisplay.containerlocalsystem.log -l 3 -d c:\windows\system32\driverstore\filerepository\nv_dispi.inf_amd64_90685a092bcf58c7\display.nvcontainer\plugins\localsystem -r -p 30000 -cfg nvdisplay.containerlocalsystem\localsystem|Ignore|LocalSystem|0|
|OpenSSH Authentication Agent|ssh-agent|Stopped|Disabled|Own Process|c:\windows\system32\openssh\ssh-agent.exe|Normal|LocalSystem|0|
|Optimize drives|defragsvc|Stopped|Manual|Own Process|c:\windows\system32\svchost.exe -k defragsvc|Normal|localSystem|0|
|Origin Client Service|Origin Client Service|Stopped|Manual|Own Process|"c:\program files (x86)\origin\originclientservice.exe"|Normal|LocalSystem|0|
|Origin Web Helper Service|Origin Web Helper Service|Stopped|Auto|Own Process|"c:\program files (x86)\origin\originwebhelperservice.exe"|Normal|NT AUTHORITY\LocalService|0|
|Parental Controls|WpcMonSvc|Stopped|Manual|Own Process|c:\windows\system32\svchost.exe -k localservice|Normal|LocalSystem|0|
|Payments and NFC/SE Manager|SEMgrSvc|Running|Manual|Own Process|c:\windows\system32\svchost.exe -k localservice -p|Ignore|NT AUTHORITY\LocalService|0|
|Peer Name Resolution Protocol|PNRPsvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservicepeernet|Normal|NT AUTHORITY\LocalService|0|
|Peer Networking Grouping|p2psvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservicepeernet|Normal|NT AUTHORITY\LocalService|0|
|Peer Networking Identity Manager|p2pimsvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservicepeernet|Normal|NT AUTHORITY\LocalService|0|
|Performance Counter DLL Host|PerfHost|Stopped|Manual|Own Process|c:\windows\syswow64\perfhost.exe|Normal|NT AUTHORITY\LocalService|0|
|Performance Logs & Alerts|pla|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservicenonetwork -p|Normal|NT AUTHORITY\LocalService|0|
|Phone Service|PhoneSvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservice -p|Normal|NT Authority\LocalService|0|
|Plug and Play|PlugPlay|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k dcomlaunch -p|Normal|LocalSystem|0|
|PNRP Machine Name Publication Service|PNRPAutoReg|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservicepeernet|Normal|NT AUTHORITY\LocalService|0|
|Portable Device Enumerator Service|WPDBusEnum|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted|Normal|LocalSystem|0|
|Power|Power|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k dcomlaunch -p|Normal|LocalSystem|0|
|Print Spooler|Spooler|Running|Auto|Own Process|c:\windows\system32\spoolsv.exe|Normal|LocalSystem|0|
|Printer Extensions and Notifications|PrintNotify|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k print|Normal|LocalSystem|0|
|PrintWorkflow_681cb|PrintWorkflowUserSvc_681cb|Stopped|Manual|Unknown|c:\windows\system32\svchost.exe -k printworkflow|Normal|Not Available|0|
|Problem Reports and Solutions Control Panel Support|wercplsupport|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|localSystem|0|
|Program Compatibility Assistant Service|PcaSvc|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|Quality Windows Audio Video Experience|QWAVE|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k localserviceandnoimpersonation -p|Normal|NT AUTHORITY\LocalService|0|
|Radio Management Service|RmSvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservicenetworkrestricted|Normal|NT AUTHORITY\LocalService|0|
|Razer Central Service|RzActionSvc|Running|Auto|Own Process|"c:\program files (x86)\razer\razer services\razer central\razercentralservice.exe"|Normal|LocalSystem|0|
|Razer Chroma SDK Server|Razer Chroma SDK Server|Running|Auto|Own Process|"c:\program files (x86)\razer chroma sdk\bin\rzsdkserver.exe"|Normal|LocalSystem|0|
|Razer Chroma SDK Service|Razer Chroma SDK Service|Running|Auto|Own Process|"c:\program files (x86)\razer chroma sdk\bin\rzsdkservice.exe"|Normal|LocalSystem|0|
|Razer Game Manager|Razer Game Manager Service|Running|Auto|Own Process|"c:\program files (x86)\razer\razer services\gms\gamemanagerservice.exe"|Normal|LocalSystem|0|
|Razer Synapse Service|Razer Synapse Service|Running|Auto|Own Process|"c:\program files (x86)\razer\synapse3\service\razer synapse service.exe"|Normal|LocalSystem|0|
|Recommended Troubleshooting Service|TroubleshootingSvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Remote Access Auto Connection Manager|RasAuto|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|localSystem|0|
|Remote Access Connection Manager|RasMan|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k netsvcs|Normal|localSystem|0|
|Remote Desktop Configuration|SessionEnv|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|localSystem|0|
|Remote Desktop Services|TermService|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k networkservice|Normal|NT Authority\NetworkService|0|
|Remote Desktop Services UserMode Port Redirector|UmRdpService|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|localSystem|0|
|Remote Procedure Call (RPC)|RpcSs|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k rpcss -p|Normal|NT AUTHORITY\NetworkService|0|
|Remote Procedure Call (RPC) Locator|RpcLocator|Stopped|Manual|Own Process|c:\windows\system32\locator.exe|Normal|NT AUTHORITY\NetworkService|0|
|Remote Registry|RemoteRegistry|Stopped|Disabled|Share Process|c:\windows\system32\svchost.exe -k localservice -p|Normal|NT AUTHORITY\LocalService|0|
|Retail Demo Service|RetailDemo|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k rdxgroup|Normal|LocalSystem|0|
|Routing and Remote Access|RemoteAccess|Stopped|Disabled|Share Process|c:\windows\system32\svchost.exe -k netsvcs|Normal|localSystem|0|
|RPC Endpoint Mapper|RpcEptMapper|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k rpcss -p|Normal|NT AUTHORITY\NetworkService|0|
|Secondary Logon|seclogon|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Secure Socket Tunneling Protocol Service|SstpSvc|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k localservice -p|Normal|NT Authority\LocalService|0|
|Security Accounts Manager|SamSs|Running|Auto|Share Process|c:\windows\system32\lsass.exe|Normal|LocalSystem|0|
|Security Center|wscsvc|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k localservicenetworkrestricted -p|Normal|NT AUTHORITY\LocalService|0|
|Sensor Data Service|SensorDataService|Stopped|Manual|Own Process|c:\windows\system32\sensordataservice.exe|Normal|LocalSystem|0|
|Sensor Monitoring Service|SensrSvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localserviceandnoimpersonation -p|Normal|NT AUTHORITY\LocalService|0|
|Sensor Service|SensorService|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|Server|LanmanServer|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Shared PC Account Manager|shpamsvc|Stopped|Disabled|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Shell Hardware Detection|ShellHWDetection|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Ignore|LocalSystem|0|
|Smart Card|SCardSvr|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localserviceandnoimpersonation|Normal|NT AUTHORITY\LocalService|0|
|Smart Card Device Enumeration Service|ScDeviceEnum|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted|Normal|LocalSystem|0|
|Smart Card Removal Policy|SCPolicySvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs|Normal|LocalSystem|0|
|SNMP Trap|SNMPTRAP|Stopped|Manual|Own Process|c:\windows\system32\snmptrap.exe|Normal|NT AUTHORITY\LocalService|0|
|Software Protection|sppsvc|Stopped|Auto|Own Process|c:\windows\system32\sppsvc.exe|Normal|NT AUTHORITY\NetworkService|0|
|Spatial Data Service|SharedRealitySvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservice -p|Normal|NT AUTHORITY\LocalService|0|
|Spot Verifier|svsvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|SSDP Discovery|SSDPSRV|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k localserviceandnoimpersonation -p|Normal|NT AUTHORITY\LocalService|0|
|State Repository Service|StateRepository|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k appmodel -p|Normal|LocalSystem|0|
|Steam Client Service|Steam Client Service|Stopped|Manual|Own Process|"c:\program files (x86)\common files\steam\steamservice.exe" /runasservice|Normal|LocalSystem|0|
|Still Image Acquisition Events|WiaRpc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|Storage Service|StorSvc|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|Storage Tiers Management|TieringEngineService|Stopped|Manual|Own Process|c:\windows\system32\tieringengineservice.exe|Normal|localSystem|0|
|Sync Host_681cb|OneSyncSvc_681cb|Running|Auto|Unknown|c:\windows\system32\svchost.exe -k unistacksvcgroup|Ignore|Not Available|0|
|SysMain|SysMain|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Ignore|LocalSystem|0|
|System Event Notification Service|SENS|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|System Events Broker|SystemEventsBroker|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k dcomlaunch -p|Normal|LocalSystem|0|
|System Guard Runtime Monitor Broker|SgrmBroker|Running|Auto|Own Process|c:\windows\system32\sgrmbroker.exe|Normal|LocalSystem|0|
|Task Scheduler|Schedule|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|TCP/IP NetBIOS Helper|lmhosts|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k localservicenetworkrestricted -p|Normal|NT AUTHORITY\LocalService|0|
|Telephony|TapiSrv|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k networkservice -p|Normal|NT AUTHORITY\NetworkService|0|
|Themes|Themes|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Time Broker|TimeBrokerSvc|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k localservicenetworkrestricted -p|Normal|NT AUTHORITY\LocalService|0|
|Touch Keyboard and Handwriting Panel Service|TabletInputService|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|Update Orchestrator Service|UsoSvc|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|UPnP Device Host|upnphost|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localserviceandnoimpersonation -p|Normal|NT AUTHORITY\LocalService|0|
|User Data Access_681cb|UserDataSvc_681cb|Stopped|Manual|Unknown|c:\windows\system32\svchost.exe -k unistacksvcgroup|Ignore|Not Available|0|
|User Data Storage_681cb|UnistoreSvc_681cb|Stopped|Manual|Unknown|c:\windows\system32\svchost.exe -k unistacksvcgroup|Ignore|Not Available|0|
|User Manager|UserManager|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|User Profile Service|ProfSvc|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Virtual Disk|vds|Stopped|Manual|Own Process|c:\windows\system32\vds.exe|Normal|LocalSystem|0|
|Volume Shadow Copy|VSS|Stopped|Manual|Own Process|c:\windows\system32\vssvc.exe|Normal|LocalSystem|0|
|Volumetric Audio Compositor Service|VacSvc|Stopped|Manual|Own Process|c:\windows\system32\svchost.exe -k localservicenetworkrestricted -p|Normal|NT AUTHORITY\LocalService|0|
|WalletService|WalletService|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k appmodel -p|Ignore|LocalSystem|0|
|WarpJITSvc|WarpJITSvc|Stopped|Manual|Own Process|c:\windows\system32\svchost.exe -k localservicenetworkrestricted|Ignore|NT Authority\LocalService|0|
|Web Account Manager|TokenBroker|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|WebClient|WebClient|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservice -p|Normal|NT AUTHORITY\LocalService|0|
|Wi-Fi Direct Services Connection Manager Service|WFDSConMgrSvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservicenetworkrestricted -p|Normal|NT AUTHORITY\LocalService|0|
|Windows Audio|Audiosrv|Running|Auto|Own Process|c:\windows\system32\svchost.exe -k localservicenetworkrestricted -p|Normal|NT AUTHORITY\LocalService|0|
|Windows Audio Endpoint Builder|AudioEndpointBuilder|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|Windows Backup|SDRSVC|Stopped|Manual|Own Process|c:\windows\system32\svchost.exe -k sdrsvc|Normal|localSystem|0|
|Windows Biometric Service|WbioSrvc|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k wbiosvcgroup|Normal|LocalSystem|0|
|Windows Camera Frame Server|FrameServer|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k camera|Normal|NT AUTHORITY\LocalService|0|
|Windows Connect Now - Config Registrar|wcncsvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localserviceandnoimpersonation -p|Normal|NT AUTHORITY\LocalService|0|
|Windows Connection Manager|Wcmsvc|Running|Auto|Own Process|c:\windows\system32\svchost.exe -k localservicenetworkrestricted -p|Normal|NT Authority\LocalService|0|
|Windows Defender Antivirus Network Inspection Service|WdNisSvc|Running|Manual|Own Process|"c:\programdata\microsoft\windows defender\platform\4.18.2004.6-0\nissrv.exe"|Normal|NT AUTHORITY\LocalService|0|
|Windows Defender Antivirus Service|WinDefend|Running|Auto|Own Process|"c:\programdata\microsoft\windows defender\platform\4.18.2004.6-0\msmpeng.exe"|Normal|LocalSystem|0|
|Windows Defender Firewall|mpssvc|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k localservicenonetworkfirewall -p|Normal|NT Authority\LocalService|0|
|Windows Encryption Provider Host Service|WEPHOSTSVC|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k wephostsvcgroup|Normal|NT AUTHORITY\LocalService|0|
|Windows Error Reporting Service|WerSvc|Stopped|Manual|Own Process|c:\windows\system32\svchost.exe -k wersvcgroup|Ignore|localSystem|0|
|Windows Event Collector|Wecsvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k networkservice -p|Normal|NT AUTHORITY\NetworkService|0|
|Windows Event Log|EventLog|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k localservicenetworkrestricted -p|Normal|NT AUTHORITY\LocalService|0|
|Windows Font Cache Service|FontCache|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k localservice -p|Normal|NT AUTHORITY\LocalService|0|
|Windows Image Acquisition (WIA)|stisvc|Running|Auto|Own Process|c:\windows\system32\svchost.exe -k imgsvc|Normal|NT Authority\LocalService|0|
|Windows Insider Service|wisvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Windows Installer|msiserver|Stopped|Manual|Own Process|c:\windows\system32\msiexec.exe /v|Normal|LocalSystem|0|
|Windows License Manager Service|LicenseManager|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservice -p|Ignore|NT Authority\LocalService|0|
|Windows Management Instrumentation|Winmgmt|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Ignore|localSystem|0|
|Windows Management Service|WManSvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Windows Media Player Network Sharing Service|WMPNetworkSvc|Stopped|Manual|Own Process|"c:\program files\windows media player\wmpnetwk.exe"|Normal|NT AUTHORITY\NetworkService|0|
|Windows Mixed Reality OpenXR Service|MixedRealityOpenXRSvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|Windows Mobile Hotspot Service|icssvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservicenetworkrestricted -p|Normal|NT Authority\LocalService|0|
|Windows Modules Installer|TrustedInstaller|Stopped|Manual|Own Process|c:\windows\servicing\trustedinstaller.exe|Normal|localSystem|0|
|Windows Perception Service|spectrum|Stopped|Manual|Own Process|c:\windows\system32\spectrum.exe|Normal|NT AUTHORITY\LocalService|0|
|Windows Perception Simulation Service|perceptionsimulation|Stopped|Manual|Own Process|c:\windows\system32\perceptionsimulation\perceptionsimulationservice.exe|Normal|LocalSystem|0|
|Windows Presentation Foundation Font Cache 3.0.0.0|FontCache3.0.0.0|Stopped|Manual|Own Process|c:\windows\microsoft.net\framework64\v3.0\wpf\presentationfontcache.exe|Normal|NT Authority\LocalService|0|
|Windows Push Notifications System Service|WpnService|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Windows Push Notifications User Service_681cb|WpnUserService_681cb|Running|Auto|Unknown|c:\windows\system32\svchost.exe -k unistacksvcgroup|Ignore|Not Available|0|
|Windows PushToInstall Service|PushToInstall|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Ignore|LocalSystem|0|
|Windows Remote Management (WS-Management)|WinRM|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k networkservice -p|Normal|NT AUTHORITY\NetworkService|0|
|Windows Search|WSearch|Running|Auto|Own Process|c:\windows\system32\searchindexer.exe /embedding|Normal|LocalSystem|0|
|Windows Security Service|SecurityHealthService|Running|Manual|Own Process|c:\windows\system32\securityhealthservice.exe|Normal|LocalSystem|0|
|Windows Time|W32Time|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservice|Normal|NT AUTHORITY\LocalService|0|
|Windows Update|wuauserv|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Windows Update Medic Service|WaaSMedicSvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k wusvcs -p|Normal|LocalSystem|0|
|WinHTTP Web Proxy Auto-Discovery Service|WinHttpAutoProxySvc|Running|Manual|Share Process|c:\windows\system32\svchost.exe -k localservicenetworkrestricted -p|Normal|NT AUTHORITY\LocalService|0|
|Wired AutoConfig|dot3svc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|localSystem|0|
|WLAN AutoConfig|WlanSvc|Running|Auto|Own Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|LocalSystem|0|
|WMI Performance Adapter|wmiApSrv|Stopped|Manual|Own Process|c:\windows\system32\wbem\wmiapsrv.exe|Normal|localSystem|0|
|Work Folders|workfolderssvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localservice -p|Normal|NT AUTHORITY\LocalService|0|
|Workstation|LanmanWorkstation|Running|Auto|Share Process|c:\windows\system32\svchost.exe -k networkservice -p|Normal|NT AUTHORITY\NetworkService|0|
|WWAN AutoConfig|WwanSvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k localsystemnetworkrestricted -p|Normal|localSystem|0|
|Xbox Accessory Management Service|XboxGipSvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Xbox Live Auth Manager|XblAuthManager|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Xbox Live Game Save|XblGameSave|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|
|Xbox Live Networking Service|XboxNetApiSvc|Stopped|Manual|Share Process|c:\windows\system32\svchost.exe -k netsvcs -p|Normal|LocalSystem|0|

I removed the razer apps and plays a match and it actually was worse than before, I did manage to catch a few screen shots when it was happening:

https://imgur.com/a/DKypicT

Jambrix · June 1, 2020, 2:26am

Awesome, thanks!

Looks like the only thing I’m really seeing that might cause issues with Overwatch is the Razer Synapse software. Can you try temporarily uninstalling Razer Synapse 3 and any Razer Chroma apps, then reboot the PC and try a couple of matches to see if things are better?

If it’s still happening we’d probably want to get a screenshot of the network graph the moment the issue occurs. While in a match press Ctrl_+Shift+N to bring up the graph and then when it happens hit the Print Screen button on your keyboard to screenshot it. Those are saved to your Documents\Overwatch\Screenshots folder.

You can upload the image to an image hosting website like imgur.com for example and then post the direct link to the image here (also using the </> button).

Pizzazz-1277 · June 1, 2020, 2:40am

Hi the forums won’t let me add a new post here… I added it to the end of my last response, can you check that out?

Jambrix · June 1, 2020, 3:26am

Those screenshots definitely show a better picture of what is happening. Near the top of the graph those orange boxes are bad, they indicate your data is taking longer than expected to be sent/received between your PC and the server.

Also near the bottom the Loss In and Loss Out values measure packet loss. So the screenshots show that you’re getting massive amounts of packet loss on the incoming connection (Loss In) but no packet loss on the outgoing connection (Loss Out).

Are you using a wireless connection to your router? Or are you plugged in via a wired direct connection? If it’s wifi we’d want to try switching to a wired connection and test that out next.

Pizzazz-1277 · June 1, 2020, 3:28am

Nope, I am plugged in directly with a wire

Jambrix · June 2, 2020, 12:05am

Hey again,

Lets try resetting the network settings in Windows 10 and see if that helps.

Click Start
Go to Settings
Go to Network & Internet
At the bottom click Network Reset
Follow the prompts and restart the PC

If the network graph looks the same after that it may actually be an issue with a router setting. Do you know the make and model of the router you’re connecting through?

Pizzazz-1277 · June 2, 2020, 12:18am

I had previously tried a network re-set to fix it but will do so again and see.

My router is a hitron CODA-4582U

Jambrix · June 2, 2020, 12:29am

I’m not finding much on the Hitron CODA-4582U, but if it’s just got the default settings it should be fine. You could try factory resetting the router with the help of Rogers, but that might be a last resort kind of thing.

I’d also try rebooting using Selective Startup to see if that makes a difference.

Press Windows Key+R.
Type msconfig and press Enter.
Select Selective startup and uncheck Load startup items.
Select the Services tab.
Check Hide all Microsoft services.
Note: Skipping this step may prevent your computer from rebooting correctly.
Click Disable all.
Click Apply then click OK.
Click Restart.

Pizzazz-1277 · June 2, 2020, 1:10am

I did the reboot using selective startup and played a game and maybe slight improvement but generally I have noticed packet loss getting progressively worse over the last 3 weeks, today its the worst its ever been. Now I basically always have the little packetloss sign flashing on the left side nearly the entire match. Does this give any hint to what the issue could be? If its a hardware problem, I would like to order the new part asap… but i don’t know what to replace… much of my PC parts were replaced a few years ago but not all of them. Or do you think its more of a router issue?

Side note: Husband has been playing a lot of OW in last few days connected to the same internet/router and he is still having no issues at all.

Jambrix · June 2, 2020, 1:40am

It’s hard to say exactly where the issue is at this point, but since it’s specific to your PC and we have ruled out other programs it may be a hardware issue. You could try swapping the ethernet cable with a different one, or trying a different port on the router if there’s another one free.

Does the motherboard have more than one ethernet port on it? It’s rare but possible for it to be a network card issue on the PC itself. If the motherboard has wifi built in you could also try switching to that and unplug the ethernet cable to see if the issue goes away.

Pizzazz-1277 · June 2, 2020, 3:00am

I have tried a different cable already and a different port and those didn’t work. The motherboard only has one Port, I have ordered a new Network Card and should get that Wednesday.

I am not sure how to switch my motherboard to built in wifi, I could try this- do you have instructions on how to do this?

Thanks

Nicole-1893 · June 2, 2020, 4:45am

There isn’t an official help doc to explain this, but you should be able to switch between them in your Windows network settings. The little network icon in the bottom right, if you click it, it should show the wireless name.

Pizzazz-1277 · June 3, 2020, 6:17pm

Update for this problem. I ordered and installed a new network card and this did not help. I ran a GPU test while playing Overwatch and here is the results if this helps any:

https://imgur.com/a/jQsRWmr

I have a new GeForce RTX 2070 fyi that I purchased recently to try and fix this overwatch freezing problem

Drakuloth · June 5, 2020, 1:47am

It’s also possible that this router has been configured (or is dying) such that it’s doing something that impacts only your machine. You can try factory resetting the router to see if it goes away. If it doesn’t, see if installing a VPN and playing with it active fixes the issue. That’ll at least rule some things out if it work or if it fails.