Frozen enemies cannot get headshot sometimes

300 hours on Mei here. This has happened at least 5-6 times since the new patch. I would freeze an enemy with my primary fire and sometimes a headshot would deal no damage to them (this is not a miss, i’ve checked my replay). Please fix this critical bug
EDIT: this mostly happens to tanks


Never thought I’d meet the devil.


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It has been like this for months. Welcome to the club. Here is a post with links to similar forum post discussing the issue.

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