We have seen things like this, on the U.S. forums though typically from Jeff Kaplan himself when a player is called out, former Community Manager Tom Powers was equally helpful in such matters. Here are some examples
I once tried to apply for Overwatch CM, and while I was not selected this would be one thing that I would try to help provide the community, the ground level of relationship you guys want from Blizzard. That being said, one has to be careful to just call out anyone and has to be done in a way that benefits both the community and Blizzard. Of course, don’t get me wrong, Josh Noh, Josh Engen, and Molly Fender are all awesome people but if there is one thing I know about their role is that they are crazy busy.
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