Competitive stats

Hello. Since Overwatch 2 released, i have logged hours playing and trying to learn the mechanics of the game. I absolutely love the game but i have two issues.
One, my competitive ststs are not updating. Ive played hours, but my stats say ive been playing minutes.
Two, i feel like i am stuck in bronze 5. I know there was an issue with this and i thought it was resolved. I just won my 7 matches and still got placed in bronze 5. That being said, its not like ive went 7-0. Ive lost my share of games too. But im always winning 7 before losing 20. I feel like ive done well enough to advance a level. Maybe seeing my competitive stats might shed some light on how im doing, but nothing is updating for me.