Character Skin Deleted After Loot Box Zoom Bug

[Nicole-1893]

It’s showing you the wallpaper as you’re opening the box, the skin didn’t actually drop. The zoom bug is already known and listed in their pinned thread. More info from staff can be found here:

Loot Box Opening Glitch (PC)

We are aware of an issue causing the camera to zoom in when opening an Anniversary Loot Box, making it difficult to see what items were received. There is an extra layer of confusion associated with this in that when the camera zooms, it focuses on the Anniversary background displayed on the main menu, erroneously giving the impression that players are receiving Anniversary skins from their Loot Boxes, which may not be the case.