I don’t see anything about it in the season 5 patch notes either. Just the five seasons we have been missing our stats… It’s crazy that this is such a low priority for them
4 Likes
This is insane. Season 5 and 7 months later and our career profiles are still not fixed. Keep posting guys cause we have the right to get our hours back. Let them put more people on this since they decided to focus on the live game. No more excuses !!!
4 Likes
Dear Blizzard Devs,
I hope all is well with you.
I am writing to inform you regarding an issue I am facing of incorrect career profile overview and statistics that has existed currently for 8 months - since the launch of Overwatch 2.
I have played Overwatch 1 for 1000+ hours, with my 3 most played heroes being Mercy, Moira, and D.va. At the launch of Overwatch 2, my career profile overview displayed around only 400 hours, with it showing that my 3 most played heroes are Mercy, Moira, and Brigitte (which is incorrect considering many of my hours on all the heroes just went missing - including my 3 most played heroes).
To clarify further, firstly, in Overwatch 1 on August 20, 2019, I was a level 100 bronze border with 5 stars. During this time, the total time played was 498 hours. Secondly, in Overwatch 1 on December 22, 2021, I was a level 99 silver border with 5 stars. During this time, the total time played was 1,058 hours. As of today in Overwatch 2, the total time played in my career profile overview shows 499 hours.
My final level before the launch of Overwatch 2 was level 38 gold border with 1 star, indicating that I should have more than 1,058+ hours on my career profile overview. However, my career profile in Overwatch 2 displays the wrong overview and statistics for all my time played and for all my heroes, showing 499 hours - which is almost the same number of hours I had when I was in bronze border in 2019!
It will almost be a year since the existence of this bug, and we console players have been patiently waiting since October 2022 to get our correct career profile overview and statistics back someday.
I would appreciate it if this could be taken care of promptly and I look forward to hearing back from you.
Thank you,
Moonstone
7 Likes
They don’t know how to fix this and they have no intention to address it.
2 Likes
They did address it. They wrote a single sentence about it on the Known Issues Post four days after launch and have done absolutely nothing else to fix the issue in the almost eight months since then.
1 Like
I made a bug post regarding this issue as well in hopes of bringing more attention and awareness to it: Incorrect Career Profile Overview and Statistics on Console
4 Likes
Any chance we could get an update on the stats issue from the developers to celebrate Summer games?
1 Like
Nope, it’s still listed as a known issue. Nine months without any update and counting…
3 Likes
didn’t even realize it has been nine months already. someone could’ve gotten pregnant and given birth to their child in the time this bug has been an issue
4 Likes
Ridiculous.
Our stats are gone lol
3 Likes
I just want a simple answer to a simple question. Devs. Are you going to fix this. Yes or no?
If not why the fk is it still on the known issues list?!
2 Likes
I have faith that for the next season they will fix it. Because if they are going to put the new progress system for each heroes in theory they should first fix the lost progress because otherwise what a joke
3 Likes
Hope is a good thing, maybe the best of things, and no good thing ever dies.
1 Like
This is the only reason I’m even slightly expecting to see it fixed with the patch tomorrow. But the other 99% of me isn’t expecting it to be fixed ever, so…
2 Likes
i was thinking about the same thing it would be an absolute joke if we get that system and our stats are still missing
1 Like
Yep I feel the exact same way
1 Like
Anyone’s player data still missing after the launch of Season 6?
1 Like
Mines still not fixed either, it’s a drag at this point…
3 Likes
Atleast our broken stats look cool
1 Like
hahahahha this is a JOKE STILL NOT FIXED. Like i could easily say f it at this point, but i cant. Way to many hours to let go. GIVE US OUR HOURS BACK!!! FFS
4 Likes