Bronze 5 Bug not fixed

I have already completed enough games in ranking mode several times and have been ranked in bronze 5 at the beginning as well as stayed in bronze 5 after going through the uprank process several times.

I’ve done reasonably well in most games and I’ve also been Gold in Overwatch 1, so I don’t understand why I’m consistently in Bronze 5 and assume it’s a bug. The process of ranked games becomes quite daunting when there isn’t a constant change in rank.

I’ve seen several reports of this bug, but they all reported that it’s already been fixed. But that doesn’t seem to be the case (for me).