This was a interview with the main mod honcho I sense a great disturbance in the force
When asked about how players should go about reporting smurfs, Kaplan responded that smurfing isn’t explicitly against the game’s rules. Throwing matches or boosting are both punishable offenses, but players are allowed to make new accounts. So long as they are playing as they normally would and not committing either of the aforementioned offences, they’re not actually breaking the rules and the game’s ranking system should naturally move them towards their “real” rank.
Regarding throwing and boosting, Kaplan also revealed that Blizzard isn’t relying on reports to tackle those issues, with a whole team working on analysis to identify such players.
Smurfing is when a higher-skilled player creates a secondary account for the purpose of playing against lower-ranked opponents. Boosting, on the other hand, is the practice of ranking up another player’s account, usually for profit, which is often done by having the higher-skilled booster log into the account of the player being boosted to play and quickly progress due to the disparity in skill between the rank of the account and the player then using it.
Fortunately for fans hoping to hear more from Kaplan, he also revealed that the latest Developer Update has been recorded and is scheduled to be released next week