Blizzard caught lying, again. Refunds

From Support (Ticket):

‘‘Please note that we are only able to grant refunds if contacted straight away after the purchase and made with one of the payment options that are supported for a refund, as Game Masters do not have the ability to bypass the refunding system’s limitations.’’

From Official Known Issues Post:

  • Players who purchased Kiriko’s Tanpopo Skin unlocked the Fuji Skin, instead.
  • We’re processing refunds to impacted players

The situation is the same:

-Was due to a BUG. (Acknowledged and fixed)
-The Currency UNWILLINGLY spent is the same. (Legacy Coins)
-Is related to Skins.