Australia/New Zealand - High Latency or Connecting to Wrong Servers since 2/Jul/2019

July 5th had high latency 100% of the games. After a few days started getting a low latency game about 1 out of 10 games. It is still 1 out of 10 low latency games as of right now 10th July 6pm AEST.

Is there any sort of temporary fix currently working that we could do on our end? like using a VPN or GEO filter?

Most tripple A games would have this issue sorted by now =/

Australia
iinet
160+ ping

being matched to PSE server for competitive

and again here
190 ping
internode (iinet infrastructure)

yep its now going on two working weeks since it started. fix your game you plebs

2 Likes

I started experiencing this issue around a week ago. I just experienced it 20 minutes ago when my game connected to a pse Singapore server. Iā€™m in Sydney. My ISP is BELONG which is a Telstra brand.

ISP: TPG

Every 2 or 3 games I get put in a Singapore server and latency shoots up to 200+.

Not using a a VPN or anything else that could interrupt connections.

First experienced on 1st July
Most recently would be now
Connecting to PSE1

Another day later still being matched into pse1

Matched to PSE1 again on AI match

Australia
ISP: iinet
1-2 weeks now

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  404 |  404 |    0 |    0 |   11 |    0 |
|                              172.22.0.1 -    0 |  404 |  404 |    2 |    7 |   82 |    7 |
|            be21.450.cr2.mel10.on.ii.net -    0 |  404 |  404 |    3 |    8 |   79 |    9 |
|                be180.cr2.adl6.on.ii.net -    0 |  404 |  404 |  141 |  144 |  227 |  143 |
|                 ae32.cr1.per4.on.ii.net -    0 |  404 |  404 |  141 |  145 |  218 |  144 |
|                          150.101.34.171 -    0 |  404 |  404 |   42 |   47 |  114 |   47 |
|             po0-3-1.bdr1.sin1.on.ii.net -    0 |  404 |  404 |  140 |  144 |  220 |  143 |
|                   38895.sgw.equinix.com -    0 |  404 |  404 |  139 |  145 |  223 |  144 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   81 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Started happening: 5 July
Happened recently: Today 11 July (got placed on PSE1)

Any idea why this is happening?

Started early last week (2/7/19), most recent occurrence was tonight. My connections alternate regularly (every other match) between SYD2 & LAX1 with only a few occasions connecting to PSE1.

Happened again to me just now, I was being wrongly placed in PSE1, now Iā€™ve been placed in LAX when the correct one should be SYD. Any updates blizzard?

Was sent here by support. I have had these server problems all week as everyone else has. However today i had a game crash as i was winning the game (2 seconds from victory) and game crashed because i got connected to a different region (finally had an aus game) which caused me to not be able to reconnect, get a leaver penalty and lose about 50 of my sr. my duo didnā€™t get the problem nor did anyone else in the game. Blizzard support looked at my logs and diag files and said the only people who could help me would be the games team located here, since the problem was related to this server issue. even if you canā€™t give sr back since games never do, can you at least remove the xp/leaver penalty. it just makes me real salty

1 Like

Continually being put in pse1ā€¦ so frustrating as basically unplayable.

Started pretty much bang on with Season 17 starting. Have had 7/8 games tonight in pse1, leaver penalty sucks.

ISP iinet
AUSTRALIA 10pm Tuesday night
competitive 160+ pings

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 | 1264 | 1264 |    0 |    0 |   10 |    0 |
|                              172.22.0.1 -    0 | 1264 | 1264 |    2 |    7 |   34 |    6 |
|            be21.450.cr2.mel10.on.ii.net -    0 | 1264 | 1264 |    4 |    8 |   21 |    6 |
|                be180.cr2.adl6.on.ii.net -    0 | 1264 | 1264 |  139 |  143 |  170 |  143 |
|                 ae32.cr1.per4.on.ii.net -    0 | 1264 | 1264 |  139 |  144 |  157 |  143 |
|                          150.101.34.171 -    1 | 1260 | 1259 |   42 |   47 |   92 |   46 |
|             po1-2-0.bdr1.sin1.on.ii.net -    0 | 1264 | 1264 |  140 |  144 |  171 |  143 |
|                   38895.sgw.equinix.com -    0 | 1264 | 1264 |  140 |  144 |  176 |  145 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  253 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Itā€™s ridiculous when you are continually punished for something that can easily be seen in the logs. I get that en masse SR requests would be financially hefty to have staff examine everyone with an open ticket, the penalty system is way too harsh when you are trying to ā€œTESTā€ an issue that is not of your own doing and beyond your control this is complete BS. I have a number of friends that have moved games but I guess that the money has already been made from OW. First world problem I know but itā€™s hurting your franchise and brand. Fallout 76 ring a bell ?

Donā€™t refer to me as a gang member i ainā€™t no criminal.
You guys are the criminals for stealing my sr from me putting me into a 300 ping server and then blaming our isp.
I really hope this comes to bite you guys(blizzard) in the bootyā€¦ Itā€™s about time they take responsibility for their own screw ups and spend some of those billions to get us back on the right server.
Letā€™s be honest though blizzard are a bunch of jews hence why they laid off so many people only to rehire for the same jobsā€¦ YOU GUYS ARE THE CRIMINALS.
So again donā€™t refer to me as ā€œgangā€ you crims.

any updates from blizz site? still having trouble and get placed on 300 ping servers. loosing SR cause of that.
Guess the only thing what helps is to stop play OW

I have this problem, first Iā€™m on PSE1, then on LAX, when I should be on SYD, itā€™s bizzare. I just had 1 Syd, one PSE and one LAX comp game, when I should always be on SYD as I am in New Zealand.

First experienced issue 2 days ago, experiencing the issue right now which is 12:43 AM 11 July NZ time.