We are currently investigating two specific situations being experienced by our players in Australia and New Zealand which appear to have the same cause. One problem is players being sent to the wrong server while playing normal game modes. The other is high latency while connected to the Sydney servers.
To check if you’re having one of these issues, you can verify your game lobby by pressing CTRL+SHIFT+N to open the Network Graph while in-game. The game lobby IP address will be in the top left, with a bracketed prefix indicating the server location.
To help us investigate this problem, please provide the information requested below:
I’m unsure if this is associated - I was getting high latencey last night (friday here), This morning I queue for a comp match but sit in skirmish alone forever with no game searching? Been like this for over 90 mins now.
It’ll started happening for me Tues 2/7/19 I will either join to pse or lax. Originally it wouldn’t put me on any Syd server. On weds I would then sometimes go onto Syd servers last happend all last night and early morning today 6/7.
Aussie player here. I’ve been on pse server since Wednesday, the 19th of June (I have never been placed on Syd server since then). Before then I get less than 20 ping. Now it varies between 100-240 ping.
Started for me on the 2.7.19. Noticed i was being put in the pse1 server. Was playing some friendly private matches on 5.7.19 and a bunch of us were around 160 - 300ms. Strangely enough, some were sitting at the usual 20 - 40ms. Played a few comp games today (6.7.19), and had three with good connection and assumed it was fixed. Next game, bam, we’re all in the lax1 server.
First time I experienced it was 4 days ago when it all turned to crap originally, was fixed for 2 days and now it’s back to being crap. Been playing in sydney servers all day and now I’m getting PSE servers.
Edit: Four out of 6 games I’ve played this evening have been on PSE servers.
Edit2: Fix this sh*t quickly please. I’m sick of playing with 130ms and trying to shotcall for people who don’t speak english or even understand it? I suggest staying out of comp until this garbage is fixed (once again)
When did first experience the issue?: 06/07/2019
When did you most recently experience the issue?: Just now, had to leave a game with 300ms ping and was penalized. What a joke. Three games in a row PSE1 server.