Australia/New Zealand - High Latency or Connecting to Wrong Servers since 2/Jul/2019

While the reports of players having connection issues are appreciated, without the tests we requested, we won’t have the data we need to investigate this. Please provide this information if you are still having problems.

I don’t know how effective this is going to be as WinMTRs are not displaying packetloss yet in game the icon is flashing almost constantly.
All of my winMTRs show the same ping

35-37ms all the way to Sydney via my ISP the second it reaches the overwatch server it fluctuates between 35 and 180ms my theory is that every time it sends data during a 180ms spike it’s skipping a tick cycle or processing 2 at once. So I think we could run winMTRs all day long and not see it but in game it’s perceivable.

please fix this soon blizz :frowning_face: my games are all between 150-300 ping… ( before I was getting 20 ping consistently…)

Idk what I hate more, the fact that this is still going on for a month+ and we’re still being asked for winMTRs or the fact that people like Glados can’t do the simplest of things while complaining.

July 14th winMTR.

August 10ths (Today)

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
HOME_NETWORK_GA - 0 330 330 0 0 3 0
172.22.0.1 - 0 330 330 5 9 23 8
be21.450.cr2.mel10.on.ii.net - 0 330 330 8 11 25 13
be51.cr2.mel11.on.ii.net - 0 330 330 17 22 37 37
be55.cr3.syd2.on.ii.net - 0 330 330 18 22 31 23
ae15.cr1.syd4.on.ii.net - 0 330 330 18 22 30 21
ae3.cr2.syd4.on.ii.net - 0 330 330 17 21 34 23
57976.syd.equinix.com - 0 330 330 18 26 94 21
et-0-0-49-br01-eqsy4.as57976.net - 1 326 325 20 112 303 117
et-0-0-0-pe01-eqsy4.as57976.net - 0 330 330 17 24 83 29
137.221.66.145 - 0 330 330 18 21 31 26
No response from host - 100 66 0 0 0 0 0
No response from host - 100 66 0 0 0 0 0

As you can see, exactly the same.

Idk why I’m mentioning HotS, you can ping any of their games and it’s the exact same hop to the exact same server, every game is having issues.

I can’t wait to play WoW Classic with the same issues I’m having in any other game.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
HOME_NETWORK_GA - 0 147 147 0 0 1 0
172.22.0.1 - 0 147 147 7 10 18 10
be21-450.cr2.mel10.on.ii.net - 0 147 147 8 10 21 9
be51.cr2.mel11.on.ii.net - 0 147 147 18 22 31 20
be55.cr3.syd2.on.ii.net - 0 147 147 18 22 31 24
ae15.cr1.syd4.on.ii.net - 0 147 147 20 23 33 21
ae3.cr2.syd4.on.ii.net - 0 147 147 18 22 30 22
57976.syd.equinix.com - 0 147 147 19 26 98 23
et-0-0-49-br02-eqsy4.as57976.net - 0 147 147 20 111 228 95
et-0-0-0-pe02-eqsy4.as57976.net - 0 147 147 18 25 85 20
103.4.115.248 - 0 147 147 18 22 33 21
________________________________________________ ______ ______ ______ ______ ______ ______

Log into classic, get 150ms, they truly are trying to give us that 2004 experience :wink:

iinet - Victoria - Australia - 9pm AEST

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  299 |  299 |    0 |    0 |   10 |    0 |
|                              172.22.0.1 -    0 |  299 |  299 |    3 |    8 |   48 |   10 |
|            be21.450.cr2.mel10.on.ii.net -    0 |  299 |  299 |    7 |    9 |   49 |   12 |
|                be51.cr2.mel11.on.ii.net -    0 |  299 |  299 |   17 |   19 |   59 |   21 |
|                 be55.cr3.syd2.on.ii.net -    0 |  299 |  299 |   14 |   19 |   59 |   23 |
|                 ae15.cr1.syd4.on.ii.net -    1 |  295 |  294 |   17 |   20 |   61 |   31 |
|                  ae3.cr2.syd4.on.ii.net -    0 |  299 |  299 |   16 |   20 |   59 |   23 |
|                   57976.syd.equinix.com -    0 |  299 |  299 |   17 |   23 |   87 |   22 |
|        et-0-0-49-br01-eqsy4.as57976.net -    1 |  295 |  294 |   20 |  100 |  209 |   83 |
|         et-0-0-0-pe02-eqsy4.as57976.net -    1 |  295 |  294 |   53 |  113 |  232 |  153 |
|                          137.221.66.135 -    0 |  299 |  299 |   19 |   98 |  190 |   77 |
|                            37.244.40.29 -    0 |  299 |  299 |   15 |   20 |   59 |   23 |
|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

iinet - Victoria - Australia - 9:40 -10 pm AEST

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 | 1279 | 1279 |    0 |    0 |    2 |    0 |
|                              172.22.0.1 -    1 | 1275 | 1274 |    2 |    6 |   58 |    5 |
|            be21.450.cr2.mel10.on.ii.net -    0 | 1279 | 1279 |    4 |    8 |   63 |    9 |
|                be51.cr2.mel11.on.ii.net -    0 | 1279 | 1279 |   14 |   18 |   71 |   21 |
|                 be55.cr3.syd2.on.ii.net -    0 | 1279 | 1279 |   14 |   18 |   72 |   21 |
|                 be50.cr2.syd2.on.ii.net -    0 | 1279 | 1279 |   13 |   18 |   60 |   17 |
|                 be51.cr2.syd7.on.ii.net -    0 | 1279 | 1279 |   14 |   18 |   70 |   18 |
|      syd-gls-har-wgw1-be-40.tpgi.com.au -    0 | 1279 | 1279 |   14 |   18 |   69 |   22 |
|  syd-gls-har-int1-he0-3-0-2.tpgi.com.au -    1 | 1275 | 1274 |   15 |   22 |   70 |   20 |
|                  las-b24-link.telia.net -    1 | 1264 | 1260 |  162 |  166 |  231 |  164 |
|                  ash-bb3-link.telia.net -    1 | 1276 | 1275 |  214 |  219 |  284 |  218 |
|                  prs-bb4-link.telia.net -    1 | 1271 | 1269 |  291 |  296 |  592 |  302 |
|                   prs-b8-link.telia.net -    1 | 1276 | 1275 |  296 |  300 |  333 |  302 |
|   blizzard-ic-348624-prs-b8.c.telia.net -    1 | 1264 | 1260 |  293 |  300 |  413 |  296 |
|              ae1-br02-eqpa4.as57976.net -    0 | 1279 | 1279 |  301 |  307 |  759 |  303 |
|         et-0-0-3-br02-eqam1.as57976.net -    1 | 1258 | 1253 |  331 |  344 | 1642 |  336 |
|        et-0-0-67-pe01-eqam1.as57976.net -    1 | 1275 | 1274 |  329 |  336 |  503 |  337 |
|                           137.221.66.43 -    0 | 1279 | 1279 |  328 |  332 |  351 |  333 |
|                          185.60.114.151 -    1 | 1272 | 1270 |  299 |  306 |  878 |  302 |
|                   No response from host -  100 |  256 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  256 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  256 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  256 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  256 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  256 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  256 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  256 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  256 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  256 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  256 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

3 games in a row on a Korean server (icn1)

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  356 |  356 |    0 |    0 |    9 |    0 |
|                             175.38.0.10 -    0 |  356 |  356 |    8 |    8 |   13 |    8 |
|                          211.29.126.234 -    0 |  356 |  356 |   60 |   61 |   68 |   61 |
|                          211.29.126.222 -    0 |  356 |  356 |   58 |   59 |   63 |   63 |
|                         203.208.190.109 -    0 |  356 |  356 |  172 |  174 |  208 |  173 |
|                         203.208.158.233 -    0 |  356 |  356 |  172 |  174 |  213 |  174 |
|                           1.208.173.253 -    0 |  356 |  356 |  174 |  175 |  186 |  175 |
|                           1.208.106.105 -    0 |  356 |  356 |  172 |  173 |  197 |  173 |
|                           1.208.104.221 -    0 |  356 |  356 |  210 |  217 |  347 |  210 |
|                          203.233.52.226 -   99 |   72 |    1 |    0 |  221 |  221 |  221 |
|                            1.208.167.94 -   99 |   72 |    1 |    0 |  213 |  213 |  213 |
|                           1.208.175.126 -    0 |  356 |  356 |  215 |  215 |  252 |  225 |
|                           61.111.34.242 -    0 |  356 |  356 |  213 |  215 |  251 |  214 |
|                            61.111.34.98 -    0 |  356 |  356 |  219 |  220 |  232 |  219 |
|                          110.45.174.210 -    0 |  356 |  356 |  214 |  218 |  315 |  214 |
|                           137.221.84.33 -    0 |  356 |  356 |  216 |  223 |  319 |  220 |

I’m getting 100-140ms to syd2 servers. Just started happening now.

ISP: iiNet

WinMTR to 37.244.42.26:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                           192.168.1.254 -    0 |   21 |   21 |    0 |    0 |    1 |    1 |
|                lo0.bras1.syd2.on.ii .net -    0 |   21 |   21 |   19 |   22 |   30 |   21 |
|                          150.101.197.80 -    0 |   21 |   21 |   18 |   20 |   31 |   19 |
|                 be51.cr2.syd7.on.ii .net -    0 |   21 |   21 |   20 |   23 |   33 |   21 |
|                  ae6.cr2.syd4.on.ii .net -    0 |   21 |   21 |   19 |   23 |   35 |   21 |
|                   57976.syd.equinix .com -    0 |   21 |   21 |   54 |  129 |  204 |  139 |
|        et-0-0-49-br02-eqsy4.as57976 .net -    0 |   21 |   21 |   55 |  106 |  169 |  115 |
|         et-0-0-0-pe02-eqsy4.as57976 .net -    6 |   17 |   16 |   61 |  130 |  185 |   85 |
|                          137.221.66.135 -    0 |   21 |   21 |   55 |  103 |  140 |  114 |
|                            37.244.40.37 -    0 |   21 |   21 |   53 |  126 |  183 |  140 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

WinMTR to 37.244.40.1:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                           192.168.1.254 -    0 |   21 |   21 |    0 |    0 |    1 |    1 |
|                lo0.bras1.syd2.on.ii.net -    0 |   21 |   21 |   19 |   21 |   26 |   24 |
|                          150.101.197.80 -    0 |   21 |   21 |   21 |   23 |   25 |   25 |
|                 be51.cr2.syd7.on.ii.net -    0 |   21 |   21 |   19 |   21 |   26 |   24 |
|                  ae6.cr2.syd4.on.ii.net -    0 |   21 |   21 |   20 |   22 |   27 |   25 |
|                   57976.syd.equinix.com -    0 |   21 |   21 |   66 |  140 |  224 |  157 |
|        et-0-0-49-br01-eqsy4.as57976.net -    0 |   21 |   21 |   88 |  151 |  223 |  223 |
|         et-0-0-0-pe01-eqsy4.as57976.net -    0 |   21 |   21 |   83 |  144 |  210 |  143 |
|                             37.244.40.1 -    0 |   21 |   21 |   92 |  142 |  195 |  144 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

This sh*t is happening again, its been only a month.

same here, NZ Spark provider

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                           192.168.1.254 -    0 | 1521 | 1521 |    1 |    8 | 2377 |    3 |
|        222-152-100-1-adsl.sparkbb.co.nz -    6 | 1200 | 1132 |   28 |  154 | 4943 | 3196 |
|  mdr-ip24-int.msc.global-gateway.net.nz -  100 |  307 |    2 |   45 |   55 |   66 |   66 |
|      ae8-10.akbr6.global-gateway.net.nz -    1 | 1517 | 1516 |   42 |   50 | 2540 |   45 |
|       ae7-2.akbr7.global-gateway.net.nz -    0 | 1521 | 1521 |   42 |   50 | 1921 |   49 |
|    xe-7-0-3.sjbr3.global-gateway.net.nz -    1 | 1505 | 1501 |  166 |  175 | 2844 |  170 |
|         ae0.pabr5.global-gateway.net.nz -    1 | 1514 | 1512 |  167 |  174 |  389 |  169 |
|                eqix-sv8.attblizzard.com -    1 | 1518 | 1517 |  173 |  184 |  353 |  175 |
|              ae1-br02-eqsv5.as57976.net -    1 | 1514 | 1512 |  202 |  210 |  443 |  203 |
|       xe-0-0-1-1-br02-eqla1.as57976.net -    1 | 1518 | 1517 |  175 |  213 |  554 |  431 |
|              be2-pe01-eqla1.as57976.net -    1 | 1513 | 1511 |  202 |  210 | 2644 |  204 |
|        lax-eqla1-ia-bons-02.as57976.net -    1 | 1513 | 1511 |  201 |  210 | 2646 |  204 |
|                           24.105.30.129 -    1 | 1514 | 1512 |  202 |  209 |  443 |  203 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider~~~~

Hey folks,

So I’ve checked out all the remaining tests in this thread over the last week, and they’ve all been individual issues. I ran some searches on your ISPs, and everybody else appears to be getting the normal latency that we’d expect. This tells me that while there does seem to be something weird going on with some of you, it is not the same thing we were investigating here.

As a result, we’re going to close this thread out so there’s no more confusion. You’ll want to reach out to support or start your own thread for help.