You can’t act like 15-30 minute queue times have zero impact on player retention and expect people to take your opinions seriously.
Last I saw “Add a new Support hero” which gives you a few weeks of improved queue times. That’s not a long term solution, and you yourself admit that the ratio of DPS players to Support players will quickly become to where there’s way more DPS players than Support players. But somehow you can’t connect the dots on that one.
Or were you talking about your “More Players = Queue Times magically disappear” solution.
Because yeah, that’s kinda sad if you actually believe the number of players is the issue, and not the ratio of role popularity.