Same issue here, stuck in b5 
2 Likes
[FROM WHAT IāVE LEARNED FROM HIGHER RANKED PLAYERS]
At below Platinumā¦ itās not just wins that the game accounts for, its performance as wellā¦
not in the sense that, you did well with your character or made a play of the gameā¦ butā¦
it accounts, your character specific stats (the right side of the tab screen) with every other player at that rank levelā¦
So one trick players (that only play one character) will get taxed less if they under perform compared to players that play multiple characters and get lower numbers on both, all around.
It holds you to this rank until you out preform the other bronze level āwhomeversā.
Iām Bronze 3 now. but I was only able to climb out of bronze 5 by picking characters that you can easily min/max onā¦ (symmetra, roadhog, reinhart, ectā¦)
6 Likes
same here, i ranked up like 3 times and im still gold 1
1 Like
No. It is a bug. They said that they fixed it with a patch from a week. But this happened to some accounts. Still a lot affected by the bug. You can see this by yourself in the patch notes.
4 Likes
have 28 wins on support and Iām still ranked as bronze 5
6 Likes
Same here, impossible to get out of bronze 5, and i have win a lot of game.
4 Likes
itās making me think i suck and itās probably right so iāve been sad
3 Likes
Same issue as a Support player.
Got āpromotedā to Bronze V 3 times in a row now. The last one was after going 7-1. Often healing the most.
1 Like
MĆŖme problĆØme pour moi , jāai beau faire et refaire 7 victoires pour 1 ou 2 dĆ©faites je suis toujours bloquĆ© au bronze 5.
1 Like
me tooā¦ā¦ i have a support ticket that is āreadā but no reply. iāve done 4, 7-win cards on tank, 2 on damage and 2 on support. bronze 5 on all.
also interesting to note that tank and damage were on PC, i tried healer on PS5 just to check, same resultā¦.
im wondering if it has to do with playing on multiple platforms? maybe the account āmergeā that took place?
either way, way to ruin our first competitive season and not at least acknowledge the issue, blizzard!!
1 Like
Same hereā¦ Iām stuck to Bronze 5ā¦ i did 36 win for ānothingā just to stay Bronze 5. Iām so doneā¦
5 Likes
Same for me as well, always top in damage and elims when i queue damage, still stuck at bronze 5 since launch.
1 Like
Same, i won 21 games now, lost 5 in total still ranked in bronze 5. Iām not a high level player I was low plat before but this is like a joke to me
Same here (xbox player)
Have played many hours as tank, winning 7 times many times overā¦ performing well, potg, highest kills/damageā¦ kill streaksā¦ yet Iām still stuck in bronze 5.
Have also noticed that my stats have picked up ZERO MINUTES game time when playing in the role queueā¦ I played a few games in open queue to see if that would work and it doesā¦ so why is it not picking up my stats for role queueā¦ is this why Iām stuck in bronze 5?!
Really frustrating at this point, not only because of how annoying it is to play so many wasted hours to not rank up or have any stats recordedā¦ but how blizzard have handled or even had the decency to properly acknowledge the amount of players (particularly console) that are still having this issue !
2 Likes
I have the same problem, many victorys and still bronze 5 its a joke ! please blizzard patch that its really bad !!!
4 Likes
Same here Iāve place bronze 5 about 4 times now
5 Likes
Same here, my dps is stuck in bronze 5 even though Iāve had 3 sets of 7 straight wins with zero losses in them and good stats. Pls fix this bug
(Xbox player)
5 Likes
Same here. Stuck at B5 as a Support
4 Likes
I have went 14/4 and on fire multiple times and still canāt get out of bronze 5 I done this twice today about to be round 3.
2 Likes
Confirmed This is happening to me as well. Blizzard fix this please. Clearly there is an issue here. its not just a bunch of us complaining that we cant climb, we actually canāt progress what so ever.
5 Likes