I’m having issues loading into matches in Heroes. The game boots up properly and I’m able to queue for match making, and get into the loading screen. However, the moment loading bar hits 100%, the entire game crashes and I’ve been met with the error “An unexpected fatal error occurred” every time.
I’ve been able to load into a Try mode for the heroes from the Collection tab, but going into a match itself has been the issue. This is the latest error code I’ve received: D5A2492E-0CC8-4C84-A1B4-B4B75DE0F685.
So far, I’ve tried:
- Reinstalling the game
- Scan and repair
- Reset In-Game option
However none of them worked and I’m still encountering the same issue and I haven’t been able to play the game ever since the game was last updated. Any advice on how to handle this would be appreciated! Thank you.