Stuck at Authentication Screen

Anyone else having this problem?

Whenever I open the game, it just sits at the authentication loading screen. I’ve waited over 3 minutes and it never changed.

Quitting and rebooting the game doesn’t work, I’ve tried it a couple times, and neither does hitting cancel, as the login screen never loads either.

Yup same issue. Says Im “In Queue”

It doesn’t even say that for me, it just never loads.

Yeah when I load a game it does the same thing for me, doesnt load. But my battle.net says “in queue” where it should be green and available.

2 Likes

Same problem here. Was in a Storm League draft, got kicked to the authentication screen and haven’t been able to get back in since.

Don’t you have phones?

3 Likes

This has happened to me before, it wouldn’t authenticate my account when I tried logging into either HOTS or Overwatch, I dunno which. I think the battlenet app just needed to be restarted.

I have had this problem a couple of times until I realized I had to use the Blizz Authenticator you can download on the App Store or Google Play.

Once you open the app, there should be a “Enter code manually” button. Click that and then a code will be displayed for you to insert into the 'Enter authentication code" box on the Authentication screen when logging in on HOTS.

Currently also the same problem going on on EU servers.

Yeah this happened to me. And I got leaver status because it kicked me and wouldn’t let me back in. Lame.