Problem in game

When I log in to the game I see my profile, no profile picture available, the quest button is always grey, in the store all frames are empty.
Why is that if you want I can send a screen shot

Hi there zamponis,

These tend to be caused by a connection issue. Some firewall, local or ISP based, tends to be blocking the connection from getting all the assets.

In some cases, changing the DNS in use helps. You have two options that we offer that are free.

Outside of this, check out our other connection troubleshooting resources.


Even though I tried setting up google/open dns, never used cloud flare it did not seem to work. I tried setting up my connection either from windows settings or from the router dns service.
Eventually after a couple of reboots to all equipment it seems to work.
Thanks for the immediate response