How many times got this guy reported?
No, because there are a massive amount of people who never bother reporting.
The problem is that currently, there isnât enough people reporting bad behavior overall.
If you lessen the reports needed, you also open it up to be more easily abused.
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But how is this a problem of a system? Isnât it rather a problem of the users?
Okay. But either you can try to improve the system further, or try to change how the users, well, use it.
Changing player behavior IS HARD.
Automating a system for people with tens of afk/pseudo-afk games in quick succession seems viable (technically. Probably isnât viable fiscally) and not harmful to people with occasional afk.
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It surely is, but it isnât a problem of the system itself. It is comparable to traffic rules in the real world, the rules arenât bad just because people abused it and creates a lot of problems and death of innocents by accidents.
Because people have trolled games for years by deliberately walking into an enemy tower and dying, every time they re spawn. Not just for one game, but hundreds in a row. That is beyond normal variance and beyond someone just playing poorly. Nobody is going to lose 50 games in a row by chance, or it is at least very rare, but this happens and these players are not sanctioned. Also, nobody stays in the Hall of Storms and moves every 30 seconds or so game after game, when it isnât intentional.
This is the kind of extreme variance programs can be written to detect without the need of reports and I also stated that after they are flagged, they should be handed off for review from a human.
It wouldnât be an issue for someone who even has 10 disconnects over x amount of games. As you say though, I donât think they have the money to spend on it. I have no proof, but I donât think this game is profitable, so itâs admirable they keep the servers up and still add content. Other companies would have shut it down at the first sign of loss.
Eh, my base very very rough calculations would put current costs at 3-4 million dollars a year.
40K people spending $100 a year on the game seems very likely given the staying power Blizzard has.
I donât believe Blizzard has had an unprofitable gameâeven in 2018, when people were moved from HotS, the driving force for that was accelerating Diablo 4 development^.
^i know one person in QA went to WoW, so it wasnât all Diablo 4. Just Diablo 4 was were most effort was shifted to.
I think $100 is fair, as that I have spent a bit over that per year Iâve played HotS. Maybe closer to 120. After all, didnât play all of 2015.
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Try making a battle.net account with South Korea as your country. It wont let you finish the process unless you verify your identity with a phone banking app that checks your real life credentials.
How many trolls would you think there are in South Korea compared to the west?
Iâd say 99.99% less, since if you behave bad in games, they can blacklist you from signing up to other games (or you may even get other real life repercussions).
Will western players accept such a system or not? My guess is no. People in the EU and US are used to zero social control and treating the online space as some separate entity from the real world.
Where you can behave as bad as you like, then write it off as âitâs just the internetâ.
In the west, there is this weird notion that people on the internet are not real people, and you can say anything to them nobody would say to another person in real life, grief them as much as you like or ruin their progress with no consequence.
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I wouldnât say âthe westâ lives under zero social control. In regards to the internet, yes itâs more open than your example of South Korea. There probably should be more accountability for sure with online identities.
Considering though the well documented abuse of personal data, I understand why many people arenât willing to hand over more control to companies or government in regards to online space.
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Might get to political, but I donât see how requiring an ID to make an account for a video game is handing control over to a company.
Except in the fact that you cannot spam accounts?
Or am I just missing a different glaring issue?
Blizzard doesnât get any personal info from the banking provider though, the bank only sends an automated verification message to Blizzard that the person is who they claim to be.
And itâs very difficult, or practically impossible to make smurfs or evade bans under that system.
Seeing as youâd need to recruit another South Korean to risk their real life details for a stranger to make a new account. They probably wouldnât agree unless they were paid.
That system is about 1000x harder to circumvent than IP checks, phone number checks etc.
A troll might think twice if a consequence of their hostility and griefing others is a lifetime ban to multiple online games. That can effect behavior drastically.
You just have to accept how bad the system is and decide if itâs worth your time.
I like the idea that can improve behavior. However, the reporting need first to be fixed somehow to avoid false reporting.
They do not care is the problem. They have admitted to a variety of problems in this game but they choose not to fix it. The only solution is to stop playing.
When did you get so negative? D:
I used to look forward to reading your posts
The system is what kills us all in the end. Itâs a matter of when not if
Nice entry overall, but I would like to adjust this part. Itâs not that the people think that people in the internet are not real, but rather make a difference between people being unknown, because you usually donât see people/players on the net (aside from streamers, skype, etc.). For example you have also barely a chance, if you are not an expert to check between people and bots, because the real person aspect with gesture and such is missing. This aspect is valued to much for good, probably old reasons. While in asia area people are more âmodernizedâ in their thinking of live with technology.
Youâre right, but what a troll really think that far ahead? I doubt it. They just would be banned and cry on reddit. 
Nevertheless I also think this idea would be good.
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To add something to the topic:
I donât think the punishment system is solving any problem HotS is encountering with the player base. Reporting someone doesnât help (as we all know). Trolls come back everytime continuing their destructive work.
Punishment has never solved problems or has done anything good in this world.
Blizzard has established a system in Overwatch to reward good behaviour. The Endorsement System where you can give players your vote for excellent Teamwork, Safes, or friendly behaviour in general.
I would like to see the obnoxious MVP Screen gone and replaced with an endorsement screen where you can give players your vote that rewards players for their good play. The rewarded players climb in endorsement rank (shown in the Talent overview or the stats screen). They should get lootboxes for climbing in the endorsement rank or stay at their rank.
tl;dr Blizzard should reward good behaviour instead of punishing bad behaviour.
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It should just be like it is in Smite. You have options were you can vote someone for after a game like
Teamwork
- Guide
- Friendly
- Sportsmanship
- Challenging Opponent
Everytime you gets voted you get rewards. In this case it could be shards/extra exp for the hero you played.
Then at the end of the season if you have manage to stay unbanned or had no silenced given to you, you get a epic/legendary chest on top of your normal season rewards. (think this only applies to ranked)
But im all in for something other then this useless MVP screen that just tells bad/toxic players they did great and should continue playing like that.
Maybe the new system would make more people use chat too since the rewards only applies to friendly/positiv and helping players.
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One player flagged me multiple times. Goes away unpunished. Everyone knows who it is 77
They banned my best friend here who did nothing wrong
Game still has the same issues sinds launch like the voice bug that sets someones volume to 0 and many trolls
There is a lack of moderation and at the same time an abuse.
I used to like it here but it has changed. Im getting triggered by some people or comments. So ill avoid it in general
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