Its become well known now that yesterdays “hogger” patch seems to have removed the ability to select and play with skins owned.
I can also testify to this as I am unable to play now with many of the skins I own (simply show as greyed out, BUT still owned aka I can’t repurchase them but they DO show as “owned” in collection mode)
FOR ME the skins affected are:
Dva: Sharkmouth Goliath, Pro Dva, Elite Pro Dva
Kerrigan: Cheerleader, Dorm Cheerleader, Crimson Cheerleader
Zeratul: Unraveler, Noxious Unraveler, Ara Executioner
Diablo: All Prime Diablo Skins
Malthael: Crimson Grave Warden, Frozen Grave Warden, Spectral
Murky: Sir Murkalot
Sylvanas: Skeletal Raven, Blood Raven
All 2017 Championship Banner mounts
Rather a serious issue that is effect everybody. Just adding my voice to it too.
If anybody has skins or mounts unusable not on my list, pls add below. I can only add what I own that are unusable, I hear the sad/happy clouds for example can’t be used but i don’t own them so their not on my list.
That said I own A LOT of skins and it seems this is specific issue for specific characters/skins and not fully widespread with each hero. Although it does appear there is a pattern if one color of skin is effected than they all are (aka All Prime Diablo skins are not usable now)
Confirming on my end. All 2017 banners, sad cloud, and I just forged the maniacal laugh for Hogger but it’s unusable (and no option to forge again).
Another oddity I noticed is that I have a pink motorcycle I didn’t have before… one of the futuristic looking ones. It didn’t have an actual name either, it looked like it was shorthand or placeholder text.
Have the same issue (unable to select some of Sylvanas skins), however I can select them but not apply them (no option to purchase, since I already own them) and in the collection they seem to be there.
Queued for a QM as Murky in a skin used regularly, “obsidian sir murkalot”, an error (if that’s the word) occurred to the effect of “you have not earned this skin” and cancelled the search. To the contrary, I HAVE earned that skin and have used it many times. I can provide proof of this from recorded matches. This, and possibly other skins I have earned may have also disappeared. They must be reinstated to my account and other compensation for this inconvenience is recommended.