Mac Visual Bug on 48.0

Same, also Alterac pass on occasion, either the middle lane, or around the objectives. But I would call the ones you named the main problem maps. There are some other occasional maps as well. This is unplayable and I think I will quit after many years. I suffered and waited for too long, but there still ain’t no patch.

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Hi! It is still here in 2020!

Version: macOS Catalina Version 10.15.4
Processor: 2.5 GHz Quad-Core Intel Core i7
Memory: 16 GB 1600 Mhz DDR3
Graphics: Intel Iris Pro 1536 MB

Same bugs,
Catalina 10.15.4
Mac Mini Late 2012
2,3 GHz Intel Core i7
Intel HD Graphics 4000 1536 Mo
16 Go 1600 MHz DDR3

Blackheart Bay and Hanamura Temple are the worst. The others seems ok in low resolution.
If only we could choose to not play on the bugged maps.

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This bug is insanely annoying, im quitting hots because it is literally unplayable on mac right now.

Can we please at least have some update on the issue!?

I found out that somehow the bug is only present in quick match. No bug in the ranked. If that helps.

It’s not normal that Blizzard don’t even comunicate on this, it’s been unplayable for sooooo long.
It’s a clear view on their mentality, number of mac players must be to few, so they’re ignoring them…

Hey everyone!

So this is an issue that is still on our Mac Support team’s radar. I’d recommend watching the Mac Support Forum for more information. This thread, in particular, as they are the ones working with Apple to resolve the issue.

Here is a good post from that thread outlining the situation from our Mac Support blues.

Thanks for your continued reports, and sorry about the silence on this thread. This is still on our radar and we have not forgotten about this issue. Our team is in communication with Apple regarding the issue. There are some requirements that are reliant on other factors that are outside of our control. It’s an immensely frustrating issue and understandably so, but there is no time frame for this yet, since our team wants to ensure everything is set in order rather than have something come up resulting in delays.
We want this fixed for everyone and would prefer that no workarounds are needed just to be able to play the game. Once we have word on solid changes and a full resolution, we will let you know so that this can be retested so that we can ensure all systems are up to scale.
While, we may not post every time here, we do read through each of your reports! I greatly appreciate your patience and we’ll post when a new update is available!

And there is another suggesting that setting Shaders to Medium, might help alleviate some of this issue as a temporary workaround, which might help you in the mean time.

Thats the real pity guys.
Real pity.


  1. Blue post after months of silence
  2. Blue post suggesting to visit another thread
  3. Blue post quoting another blue post
  4. Blue post giving the advice to lower graphic settings

Now, are we now getting fooled by blizzard employees too? I am seriously asking because:

  1. we have this bug since September, we ALL know there are 3 main threads talking about this issue. we are just posting in every thread with the hope you can fix this.

  2. if you quote another thread, at least read it please. If you did, you would have read all our replies stating “lowering graphic setting DOESN’T IMPROVE ANYTHING”. so what is the point in suggesting things that you already know don’t work?

is this Blizzard “Quality Assurance”? mah.

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It’s beyond disappointing to see the complete lack of progress on a game ruining bug that has been in the game for nearly a year now. There is no point in waiting anymore.

Blizzard what are you doing ?!..

Looks like the glitch happens mostly at places where something temporary is presented. Like unit camps in alterac, payload escort track and so on.

A year passed, but we’re still here with the same issue :upside_down_face:

Do you have Intel GPU?
I did all the same several times, but the issue with intel graphic card it can’t be solved with just reinstalling system.

January 2021
Mac mini (Late 2012)
2,5 GHz Intel Core i5
16 ГБ 1600 MHz DDR3
Intel HD Graphics 4000 1536 МБ
macOS Catalina 10.15.7

So I feel like the issue is what I’d call breaks in the terrain. Water features/space showing through platforms/etc. is where the glitch has always been an issue. Lower lane on Blackheart’s Bay is totally unplayable, but much of the map still plays like normal because of this as far as I can tell. Give an option to just turn off those areas and make them flat null zones graphically and I think the issue would go away. That’s my guess anyway, I’m sure testing it ought to be simple. Game has become unplayable for me and used to be my go to game for a very long time. Please do this. Lol

How is this seriously still an issue?

April 2021
Macbook Pro 2015
2.2GHz intel core i7
16gb 1800MHz DDR3
Intel Iris Pro 1536 MB
macOS Mojave 10.14.6

have the same problem over a year…

And soooon we are reaching 2 years! How many ranked games this bug have ruined, I cant account for. Is this game even blizzard platform material anymore? Please like if you agree, if you have fixed the problem, please post/reply with solution :pray: