Infinite queue time

Hi,

Queue time are REALLY ANNOYING.

NA > Ranked > Silver 4
soon 2 hours and still no game found

I get a lot of these IMPOSSIBLE (but real) queue time.

I can’t believe I’m the only silver player remaining in all NA servers, a saturday at 14h.
So… There is really something wrong with the algorithm matching players.
(CAN WE FIX IT PLEASE ?)

Estimated time : 163s
Elapsed time : 6335s
(and still no game…)

I’m glad Fan has a youtube channel for my infinite waiting.

1 Like

Silver 4 should not count as an extreme MMR range (like GM and low Bronze do) but I guess out of peak times you really could be one of less than 10 people queuing in your matchmaking rating.

Sad, but that’s the player population now.

Whenever I get 1000+s queues in SL despite constant canceling and requeuing, I just give up and go Brawl. At least I get to play the game.

1 Like

I read here in the forums that this is a bug. You have to cancel the queue and then requeue (spelling?) and it should pop quickly.

3 Likes

I have never had a queue go anywhere near that long

1 Like

That is what every noob and their dog does when que goes over 300 seconds, they think it’s “bugged” and cancel.

If the game can’t find you a match in over ten minutes (which is very common if you’re super low or super high rank) there just aren’t enough people around your rank playing the game.

For anyone who isn’t at the lowest depths of bronze or the top heights of grand master, que times are still tolerable, around 30-150 seconds on EU.

1 Like

I think this entire sentence is bugged and you should try again.

1 Like

I get bugs with queues occasionally. Usually just cancel and requeue after 10 mins. Unless it’s a crazy late night/early morning situation. Then it’s off to QM where you can always get a match.

1 Like

Yes, I tried to cancel it after 900 seconds, but I still went to 6000 seconds after that.
I didn’t tried to cancel, wait 10 minutes, then tag again. I’ll try this…
But… I don’t know…
Seems pretty broken

on EU at any time when the queue takes a bit long > 200-600 secs, I always cancel/requeue, and it works. And the worst is that sometimes I have like a 400+ secs queue, I cancel/requeue and the game instantly finds a match, like 0 sec queue xD

So I don’t know about NA but on EU it clearly looks like a bug most of the time

Hum… I tried again around 17h, and I played few games with only 5 min queue time.

For plat/gold na never had more than 10 minutes wait on bad hours.

It is a bug. Happened to me too once

Close HotS, close Battlenet. Disable any firewall (if any). Some antivirus has built-in firewall, check it.

Run Battlenet again and HotS and less than 3-5 minutes queue. I am playing in less populated server, so if you play in Na, you may get faster queue

Ah yes, OK thanks dude.

Ok, I will try again. Almost every uninformed newer player cancels the que when it goes above a certain mental time limit they deem unacceptable, thinking the next time they queue it will be faster.

They think it is a firewall issue, a client issue or “windows update issue”.

But if they keep getting 1000, 2000s queues one after another, they are just playing at a time when there aren’t enough players near their MMR playing Heroes of the Storm.

1 Like

Is it not because NA is divided into more servers, then it would explaine why.

1 Like

i m NA > Ranked > gold 4
me too.
Elapsed time 6000s over
FIX IT PLEASE!!!

today now
NA > Ranked > Gold 5
Estimated time : 227s
Elapsed time : 6477s
(and still no game…)

plz help me…

Very strange that it takes long in NA gold. Maybe the holiday made people not play

its not holiday, i have 4000 seconds que in asia and my ranking platinum 3
there are not players!

do you know when blizz will put out AD to get more players??

advertising

I know there is a bug that this happens sometimes. Have you tried submitting a bug report? There are also a couple solutions by people with similar issues up above.

I know a couple of the Asia servers (specifically the Oceania server) are downright dead. So if this is a standard occurrence I might suggest seeing if another server is an option. If this is a sudden thing then I think you might have A bug issue.