Heroes Ranked Vs Heroes QM

I have found Ranked is broken. I would wait 5,000 seconds for a game. Quick Match I would play and get stuck with people that had no idea what they were doing or people that had been reported in the past. Hence why It would ask what I thought about the game after. I just want to know is any of this going to be fixed or should I just call it quits on this game?

please report/repost on this forum thread in bug report: