Europe servers - unable to queue up if in a party

hi,

At the time of writing, in all game modes (except for custom game) when we try and queue up in a party it says

There was a temporary problem with your request. Please try again later

a brief moment after the last person group leader [updated after original post following more testing] presses the “Ready” button. About a second later the last person to press ready looses their “Ready” status.

Queuing into game modes solo appears to work.


Update on this:

The problem is still happening - however!
Although everything seems normal in the game, including your own portrait showing, if you go into Collections → Portraits not all of the portraits are shown, there are instead a load of empty squares.

Exiting and relaunching the game until all the portraits appear in the shop then allows you to queue up in a group.

4 Likes

i have the same problem, i cant que up even in solo…restarted PC, reinstalled the launcher and even HOTS, problem still exists.
edit: now i could que

Hi Exec,

It might be related to the update that I added into my post - it seems that if you go into Collection and then Portraits and find that the portraits are missing from the shop then you are unable to queue.

I hope that helps.

Same here and the same for my partner. Nothing works…