Hello! Five days ago, a problem with displaying skill cooldowns in the game Heroes of the storm arose. Checking and restoring packages does not help. After re-entering the game, the problem disappears, but only for a short time. The problem can appear immediately upon entering the game, or after one game, or after 5 games. Each time, you have to check in trial mode - whether the cooldown is displayed normally. It is impossible to play like this! If the error occurs again, then you have to enter the game again. I checked the packages many times, and also completely reinstalled the game, but the problem remains. Other players, as far as I understand, do not have this problem, since I asked a friend, he does not have this problem. Tell me, what is the reason and how to fix it? I have never had such problems. Thank you! I am really looking forward to an answer.
I wrote to support, but they do not even read my message, but simply send an automatic robot response for me to reinstall the game and so on, but this does not help.
I am attaching two screenshots that show how it should be and how it should not be!
https://prnt.sc/wvtyoluJiV_v
https://prnt.sc/icQXxgBOXc2c