Despite what you will hear from the regular Blizzard appologists in this forum, the reporting system is broken and ineffective. It does nothing to stop any of the behavior it was designed to stop, and worse, it creates a “chill bro” environment that frustrates players who are trying to play well, or better.
Simply put, self policing, and self selecting (sigh into ranked), are horrible horrible, lazy ideas.
Matchmaking could be fantasic, even genre defining, BUT no time is spent trying anything different, because (as the apologists will tell you) other games have the same issue, or it’s impossible. Again, this is lazy defeatist thinking that if true, would mean no progress or improvent can be made anyway for anything . . . . clearly not true.
Bottom line, put me in charge of HoTs and I will deliver you a competitive game that crushes all other MOBAS. Why? Cause I’d make the focus of the game, skilled competition.
If you think I’m getting off topic, let me explain . . . HoTs is fundamentally flawed because noone has very clearly defined the goal for the game. Judging by what devs deliver, the goals is skins, needless reworks, and events . . .
The goal is NOT competition, or they wouldn’t silence you for aggressivly telling people to stop doing dumb things, AND they’d make if far easier to ensure someone like the butcher you described got removed from the games competitive modes quickly.
Sad thing is, the silences and bans that HoTs implements lose it money, and again, do nothing to stop the behavior. Why, because everyone knows you just create a new account.
I got silenced once, and you know what the effect was? I’ll never again spend any money whatsoever on Blizzard games. I had probably spent over 2000 on various Blizzard titles, and a good sum on HoTs . . . but . . . I learned it’s silly to buy things that will arbitrarily be taken away because players who can’t judge good play, and don’t care to improve, decide to click a button.
So, unfortunately, as much as I think you should have never been silenced, and I think instead you should have been able to suspend your buthcer from competitive modes for awhile . . . Blizzard has no clue what it’s doing.