Can't launch the game after today's patch

Mac Support
21

I have the same problem…
Catalina 10.15

22

tried switching to beta. didn’t succeed

23

Same here. I have 2 Macs on 10.13 and one on 10.14

24

Same issue:

MacBook Pro (16-inch, 2019)
macOS Catalina 10.15.6

25

Same here. Worked fine until I restarted for the patch.

Catalina 10.15.7
Radeon Pro 580 8 GB

26

Same here, MacOS High Sierra 10.13.6

Very frustrating thing. Mac issues every time.

27

stupid blizzard…

28

Same here MacBook Pro (15 inch 2018)
MacOS Catalina 10.15.6

29

idiot blizzard mac…

30

Siamo sotto un cielo sbagliaaaaatooo

31

tried to scan and repair. no success either

32

Some error logs from console.app:

Dec 5 00:04:46 Macbook-Pro com.apple.xpc.launchd[1] (com.blizzard.heroesofthestorm.37056[26426]): Service exited with abnormal code: 1

and

Process: HeroesSwitcher [26238]
Path: /Applications/Heroes of the Storm/*/HeroesSwitcher.app/Contents/MacOS/HeroesSwitcher
Identifier: com.blizzard.heartoftheswarm.switcher
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: HeroesSwitcher [26238]
User ID: 501

Date/Time: 2020-12-04 23:59:06.546 +0100
OS Version: Mac OS X 10.15.7 (19H2)
Report Version: 12
Bridge OS Version: 4.6 (17P6610)
Anonymous UUID: 1E8F65F8-0365-BEC8-AA4F-D541E63C9A62

Time Awake Since Boot: 1500 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

kernel messages:

VM Regions Near 0 (cr2):
–>
__TEXT 0000000100000000-0000000100198000 [ 1632K] r-x/rwx SM=COW

Thread 0 Crashed:
0 ??? 0x0000000108a9e000 _dyld_start + 0

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffeefbffaa0
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x0000000108a9e000 rfl: 0x0000000000000200 cr2: 0x0000000000000000

Logical CPU: 0
Error Code: 0x00000000
Trap Number: 0

Binary Images:
0x100000000 - 0x100197ff7 +??? (0) <84B9EC86-4CF2-3285-8185-03DA1BAFFCA5> (null)
0x108a9d000 - 0x108b2ef47 +??? (750.6) <1D318D60-C9B0-3511-BE9C-82AFD2EF930D> (null)

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 970
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=2512K resident=0K(0%) swapped_out_or_unallocated=2512K(100%)
Writable regions: Total=9.8M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=9.8M(100%)

                            VIRTUAL   REGION

REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 1
Stack 8192K 1
__DATA 2012K 4
__DATA_CONST 20K 1
__LINKEDIT 296K 2
__TEXT 2216K 2
shared memory 8K 2
=========== ======= =======
TOTAL 68.4M 13

2 Likes
33

Same (Catalina). Please fix.

34

e da me che voi? io te posso cantà na canzone

35

Same problem here. Catalina 10.15.7

36

Same problem for 2 of my friends on Macs. (No problems for me on Windows)

Blizzard, for patching, please check this website : _https://shouldideploy.today/

Edit : Both on bigsur

1 Like
37

Same, Catalina 10.15.7.

38

Same, iMac late 2015

39

Also for me: High Sierra 10.13.6

I tried changing host name, restarting computer, and reinstalling hots completely.

40

Same here. 10.15.7

Reinstalled HotS but did not help. Epic fail by Blizz. Should have been an easy catch before rolling it out.