Cannot play/open game

Technical Support
1

Error code: 4400C7B6-EC63-4493-951E-99C868894085

Crashes my computer. Cannot open the game; teases with the “Heroes of the Storm” Nexomania themed logo and then crashes. Is this game really that graphic intensive???
Let me know what to do here please. Thank you.

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2

2 posts were merged into an existing topic: Game starts, but cannot play any game mode

3

Hey, Zephy! There’s quite a few different crashes here pointing to different causes. Majority of them being permission related. Crashes don’t always have to tie in with graphics. Heroes of the Storm is actually more CPU intensive than it is GPU. There’s likely some issues with keeping the game stable, like windows level or driver issues. Could you include a DxDiag file? Copy and paste the text file created and paste it between two ~~~ like so:

~~~
DxDiag Here
~~~

If you have issues pasting here, use Pastebin and post the end of the link. (ie. 123456 for pastebin.com/123456)